Job summary
- Main area
- Humber Diabetic Eye Screening Programme
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday between 8am - 7pm)
- Job ref
- 356-25-7312280
- Employer
- Hull University Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Hull Royal Infirmary
- Town
- Hull
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 24/07/2025 23:59
Employer heading

Hospital Eye Service Failsafe Officer (Diabetic Eye Screening)
Band 4
Job overview
1 full time (37.5 hours per week) post to work within the Humber Diabetic Eye Screening Programme office at Hull Royal Infirmary.
An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join the Humber Diabetic Eye Screening Programme as a Hospital Eye Service (HES) Failsafe Officer. The successful applicant will be instrumental in maintaining a Hospital Eye Service failsafe procedure and will have responsibility for all process monitoring, data validation, and clinical audit.
Main duties of the job
The HES failsafe officer will be responsible for reporting functions for patients within the Screening Service for patients that are referred to the HES or patients who are retained in HES for treatment / monitoring. This is to ensure they are returned appropriately into the screening pathway following discharge from the HES either due to completion of treatment or failure to attend the HES.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
In addition, the HES failsafe officer has a responsibility to ensure that patients not seen for 12 months in HES are either offered a HES review or are returned to the screening service via the Ophthalmology Trigger process.
The post holder will also assist in improving the quality and system for the collection of data used within the department to indicate performance against local commissioning targets and KPI’s.
The post holder would be required to work towards and complete an Administration qualification in Retinal Screening within 1 years of appointment to post.
The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work. The successful candidate must be able to travel to their base of work, travel expenses are not provided.
The post is an excellent opportunity to join an award-nominated, efficient and cost effective department that focuses on developing its personnel whilst providing excellent quality patient care.
Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly under pressure to achieve deadlines.
For further details with regards to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Qualifications
Essential criteria
- Educated to A-Level or NVQ Level 4 Business Administration/Customer Care or acquired equivalent experience
Experience
Essential criteria
- Experience of managing high volumes of work and delivering tight deadlines
- Previous experience of working within a Diabetic Eye Screening Programme
Desirable criteria
- Experience of Optomize and Retinal Screening systems
- Experience using Lorenzo and Medisoft electronic patient record system
Skills, Knowledge and Ability
Essential criteria
- Ability to prioritise workload and work to tight deadlines without supervision and on own initiative
- Ability to analyse data and generate reports (e.g. use of excel spreadsheets)
- An ability to ensure accuracy and maintain patient records
Desirable criteria
- Knowledge of diabetic retinopathy screening pathway
- Knowledge of HES Eye Service pathways
Other Requirements
Essential criteria
- Ability to work flexibly to meet the needs of the service
- Evidence of continued professional development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karis Ripley
- Job title
- Acting Assistant Programme Manager
- Email address
- [email protected]
- Telephone number
- 01482 674656
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