Job summary
Employer heading
Library and Knowledge Service Apprentice Administration Officer
Apprenticeships: Apprenticeship
Job overview
Apprentice Business Administration Officer
Library and Knowledge Services
Trust Apprenticeship pay scale - £8,408 per year plus set rate for Travel and Meal (currently £6.10 per day worked/attended provider)
This is an apprentice post which requires post holders to complete the (Level 3) Business Administrator Apprenticeship Standard. This is a fixed-term contract opportunity for approx. eighteen months.
Duties will include handling library queries, communicating effectively with staff, learners and external organisations, minute taking, answering telephones, data input, producing documents, filing and archiving, along with general customer service, and administration within the department. Occasionally will be required to work alone. Like all Trust colleagues, they will be required to follow all policies and procedures.
Main duties of the job
DUTIES AND RESPONSIBILITIES
The following are examples of the duties the apprentices may undertake. Training and support will be provided;
- rovides a comprehensive customer service and administration support service to include receiving and dealing with telephone calls for the department and taking appropriate action when necessary
- Typing of and appropriate saving/production of documents
- Ensures that all departmental electronic and paper records are correct and up-to-date, including accurate filing of general documentation and results
- Use of all Trust information and computer systems for day to day processes e.g. e-mails to receive and pass on information, tracking documentation and notes
- Undertakes general office duties
- Maintains professionalism at all times
- Complies with data protection legislation
- Complies with local and national policies for the safe, secure and confidential processing and storage of information
- update action trackers, send out minutes etc. in a timely manner
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Qualifications
Essential criteria
- A minimum of 3 GCSEs at Grades A*-C (or equivalent level 2 qualifications)
Desirable criteria
- GCSE or equivalent in Business Studies or Working in Public Services (or similar)
Knowledge
Essential criteria
- Basic working knowledge of Microsoft Word, Excel, and Outlook, and social media platforms
Skills
Essential criteria
- Able to communicate and interpret information in a clear and logical manner Able to carry out routine clerical tasks following instruction High level of accuracy and attention to detail Must maintain confidentiality at all times
- Able to carry out routine clerical tasks following instruction
- High level of accuracy and attention to detail
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tim Staniland
- Job title
- LKS Manager
- Email address
- [email protected]
- Telephone number
- 01482605290
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