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Job summary

Main area
Receptionist & Admin Support
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 20 hours per week (Monday-Friday 12.00/12.30 - 16.00)
Job ref
338-7360190-25
Employer
Humber Teaching NHS Foundation Trust
Employer type
NHS
Site
Willerby Hill - Trust Headquarters
Town
Hull
Salary
£24,465 pro rota
Salary period
Yearly
Closing
05/08/2025 23:59

Employer heading

Humber Teaching NHS Foundation Trust logo

Administrative Receptionist

NHS AfC: Band 2

Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019

Job overview

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

The Humber Teaching NHS Foundation Trust is looking for an outgoing individual who can work either as part of a team or on their own initiative to join the reception staff at our main base, Willerby Hill.

Good organisation and communication skills are essential for the successful candidate to be able to liaise with a multi-disciplinary team and ensure excellent standards are achieved.

This is a part-time post working 12:00/12:30 till 16:00 every weekday that would also require you to cover holidays, sickness, etc when required.

To provide administrative support and reception duties, and contribute to the planning and development of the department as a member of the team.

To support the Office Coordinator with the introduction of new agile working spaces using the Trust's software to oversee office space bookings.

 

Main duties of the job

The main duties of the role include:

  • Good organisation and planning skills, using own initiative
  • Excellent team player and ability to work on own, using initiative
  • Ability to prioritise and process information according to urgency
  • Experiencing in managing and maintaining office systems
  • Excellent customer care skills
  • Excellent communication skills when dealing with patients, staff, visitors and outside agencies
  • Able to deal with stressful situations with vulnerable patients, ex service users, members of the public who self-present
  • Good listening skills

Working for our organisation

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Detailed job description and main responsibilities

For further information regarding this vacancy, please see attached Job Description and Person Specification. 

Person specification

Qualifications

Essential criteria
  • GCSEs/O levels English and Maths
  • Standard keyboard skills e.g. RSA2, ECDL OR demonstrable experience within an administration field at standard level
Desirable criteria
  • 3 or more GCSE/O levels
  • Literacy and Numeracy at Level 2

Knowledge

Essential criteria
  • To have some knowledge of office procedures, clerical/reception work.
  • Previous experience of meet and greet
Desirable criteria
  • Knowledge of a range of work procedures and practices
  • Knowledge of Trust IT systems e.g.ESR

Experience

Essential criteria
  • Knowledge of IT systems
  • Experience of working with the general public
Desirable criteria
  • Knowledge of NHS Trust IT systems e.g.ESR, Shared Space as appropriate to work area
  • Demonstrable experience of practice and procedures relevant to the area of work

Employer certification / accreditation badges

The Smallest ThingsTommy'sApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Tara Quinn
Job title
Office Coordinator
Email address
[email protected]
Telephone number
07816244745
Additional information

Violeta Dudaite (Facilities Manager) [email protected] / 07977692398

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