Job summary
Employer heading
Senior Administration Assistant
NHS AfC: Band 3
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
Job overview
We are looking for an enthusiastic, motivated Senior Administrative Assistant to work within our busy admin team to provide admin and secretarial support to the Hull Primary Care Addictions Service.
The successful applicant will undertake administrative/ secretarial duties including direct contact with staff members. They will also provide support and guidance to staff members with the NDTMS database system.
-Part time position, office hours 9am – 5pm Monday - Friday, can be 2 full days or split. Until September 2024, this will need to be Tuesday and Wednesdays to shadow current post holder.
-Working within a supportive, friendly team.
-Training, development and regular supervision provided.
-Flexibility required for absence/annual leave cover when required.
Main duties of the job
Main duties will be typing clinical letters, diary management and booking appointments for staff/managerial team, processing referrals using the patient administration system (SystmOne), general administrative & management and upload of NDTMS national reporting data.
You will be required to act on your own initiative and project a professional image at all times.
The successful candidate will be required to maintain Trust standards when using electronic/computerised records. Applicants must have RSA III and OCRIII / ECDL or equivalent and have previous experience of carrying out general administrative procedures in an office environment. Experience of using software packages including Microsoft Word and Excel are essential. Experience of SystmOne/EMIS or NDTMS desirable.
Working for our organisation
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Qualifications and Knowledge
Essential criteria
- Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
- 3 or more GCSE/O levels which must include English and Maths
Desirable criteria
- Medical terminology
Experience
Essential criteria
- Demonstratable experience of practice and procedures relevant to the area of work.
- Knowledge and experience of IT systems e.g. Lorenzo, ESR, health roster, oracle
- Experience of audio
Desirable criteria
- Experience of using Trust IT Systems – e.g. SystmOne, Lorenzo, EMIS, NDTMS
Skills and Compentencies
Essential criteria
- Able to demonstrate inter -personal communication skills
- Able to plan and prioritise effectively
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Dawn Fawcett
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01482 336675
- Additional information
Bobbii Biglin, Senior Social Worker
01482 336675
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