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Job summary

Main area
Administration Assistant
Grade
NHS AfC: Band 2
Contract
Permanent: Mon-Fri 9.00-17.00
Hours
Full time - 37.5 hours per week (Hours can be discussed during the interview.)
Job ref
338-7349947-25
Employer
Humber Teaching NHS Foundation Trust
Employer type
NHS
Site
Mary Seacole Building (Trustwide)
Town
Willerby
Salary
£24,465 pro rata
Salary period
Yearly
Closing
09/09/2025 23:59

Employer heading

Humber Teaching NHS Foundation Trust logo

Administration/ Reception Assistant

NHS AfC: Band 2

Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019

Job overview

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

We are looking for a Full time Administration/ Reception Assistant to join our team. In this role, you will be responsible for carrying out various administrative tasks that help coordinate teams within Humber Facilities Services effectively. This position requires a proactive approach, enabling you to manage and prioritise your workload independently.

Additionally, you will lead the effort to open the reception area and prepare the space to create a welcoming environment for staff and visitors upon their arrival. Your attention to detail and organisational skills will be essential in establishing a smooth and professional atmosphere.

Please note that this is a mobile position, requiring travel across the Trust’s sites. Working hours are Monday to Friday, 9:00 AM to 5:00 PM, but these can be discussed during the interview.

Main duties of the job

  • Provide efficient and confidential administrative support to Humber Facilities Services, including Catering, Domestic Services, Portering, Reception, and Security. 
  • Utilise Trust computerised administration systems effectively.
  • To be able to answer queries, utilise skills in problem solving, chasing, and progressing queries.
  • Scanning and photocopying, filing, word processing, and completing reports in a timely way, ensuring deadlines are met.
  • Manage all communication effectively (electronic, paper and verbal) in a confidential manner, document as appropriate and disseminate information received to their intended recipients.
  • Work without direct supervision in a conscientious, professional, and diligent manner.
  • Update and send to all sites order forms and allergen information.

Working for our organisation

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Detailed job description and main responsibilities

For further details with regard to this vacancy please refer to the detailed Job description and Person Specifications attached.

Person specification

Qualifications, Education and Training

Essential criteria
  • Knowledge of office/reception procedures and work tasks.
  • Knowledge of the Humber Teaching Foundation Trust and its Services.
  • Level 1 Maths and English or equivalent.
Desirable criteria
  • Level 2 Maths and English or equivalent.
  • Knowledge and application of a range of office/reception based procedures and work tasks.

Knowledge and Experience

Essential criteria
  • Experience of using a range of MS Office applications e.g. Word, Excel, Outlook, Teams etc
Desirable criteria
  • Experience of working with the general public.
  • Demonstrable experience undertaking office/reception based procedures and work tasks.

Skills, Competencies and Personal Qualities

Essential criteria
  • Able to demonstrate excellent inter-personal communication skills.
  • Able to plan and prioritise effectively and efficiently.
  • Ability to work independently and part of a team to achieve work objectives.
  • Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
Desirable criteria
  • Ability to multi-task and think creatively to reach solutions.

Employer certification / accreditation badges

The Smallest ThingsTommy'sApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Matthew Charlton
Job title
Facilities Manager
Email address
[email protected]
Telephone number
07811772146
Additional information

Tara Quinn [email protected]

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