Job summary
- Main area
- Admin
- Grade
- Band 2
- Contract
- Bank
- Hours
- Flexible working - Bank
- Job ref
- 338-8314026-26
- Employer
- Humber Teaching NHS Foundation Trust
- Employer type
- NHS
- Site
- Trust wide
- Town
- Willerby Hill
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 07/10/2026 23:59
Employer heading
Bank Administration Assistant
Band 2
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
Job overview
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.
An exciting opportunity has arisen for Administration Assistant to join our Humbelievable bank and support services throughout the Trust.
Humber Teaching NHS Foundation Trust is seeking experienced Bank Administration Assistants to join our Bank Workforce.
There will be opportunities to work across the services, including Community Mental Health Teams within our Mental Health Inpatient units and our North Yorkshire Community Services at Whitby, Scarborough and Malton
Whilst the hours of bank work may vary, it is likely to be core office hours between Monday -Friday required between 8am-5pm
To apply for this position, please ensure that you have the right to work in the UK. This role is NOT eligible for sponsorship as it is a zero-hour contract.
Main duties of the job
- Provide general administrative and clerical support to the service, including filing, scanning, photocopying and document management.
- Receive and respond to telephone calls, emails and face to face enquiries, ensuring messages and information are accurately recorded and passed on.
- Input, maintain and retrieve patient and service information using Trust electronic systems and databases.
- Maintain accurate patient records and ensure information is processed in accordance with Trust policies and data protection requirements.
- Process incoming and outgoing correspondence, including letters, reports and routine communications.
- Support the booking and administration of appointments, meetings and events as required.
Prepare routine documentation, reports and standard correspondence using Microsoft Office applications.
Assist with the organisation of meetings and take notes/action points for non-complex meetings where required.
Working for our organisation
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
Detailed job description and main responsibilities
For further information with regards to this vacancy, please see attached Job Description and Person Specification.
Person specification
Qualifications and Knowledge
Essential criteria
- 2 GCSEs/O levels English and Maths
- Advanced keyboard skills e.g. RSA/OCR, ICDL, OR demonstrable experience within A&C field at standard level
- To have some knowledge of office procedures, clerical/reception work.
Experience
Essential criteria
- Experience in the operation and use of Microsoft Office products
- Effective organisational and interpersonal skills with the ability to deal with people at all levels
Desirable criteria
- Knowledge of Trust IT systems e.g. SystmOne as appropriate to work area
Skills and Competencies
Essential criteria
- Be able to demonstrate good listening and problem-solving skills
- Able to demonstrate effective inter-personal communication skills, electronic, written and oral
- Good planning and organisational skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Graham Hickson
- Job title
- Flexible Workforce Team Manager
- Email address
- [email protected]
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