Job summary
- Main area
- Community Mental Health Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Full shift working pattern including weekends and unsocial hours)
- Job ref
- 364-A-9024
- Employer
- Essex Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon Mental Health Unit
- Town
- Basildon
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 01/06/2025 23:59
Employer heading
Community Support Worker
Band 3
About Us
EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:
- We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
- We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.
Our vision and values
Our Vision
“To be the leading health and wellbeing service in the provision of mental health and community care”.
Our Purpose
“We care for people every day. What we do together, matters”.
Our Values
- We Care
- We Learn
- We Empower
Our strategic objectives
- We will deliver safe, high quality integrated care services.
- We will enable each other to be the best that we can.
- We will work together with our partners to make our services better.
- We will help our communities to thrive.
Our services
- Mental Health Services
- Community Health Services
- Learning Disabilities Services
- Social Care
Find out more about the services we offer in our service directory.
Job overview
You will be responsible for assisting with the delivery of patient centred care under the supervision of a senior member of the South West Home Treatment Team; providing practical support to service users in performing day to day activities, guidance and education, and in assisting in their management and care based upon individual needs under the guidance of a senior member of the Team.
You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year, working shifts where appropriate and operationally required.
In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.
There is a possibility that the successful applicant may be considered for progression to a Band 4 post. This is provided they develop and meet necessary requirements subject to the needs of the service.
Main duties of the job
Core clinical functions
· Assist in the management and care of service users under supervision
· Produce accurate and timely documentation / records on all clients in line with relevant codes and Trust policy
· Assist senior staff in the ongoing assessment and observation of service users and provide timely and appropriate feedback
· Assist in the risk assessment of the individual and of the potential hazards in the SU environment
· Provide practical support to service users, carers
· Transport / accompany service users to appointments
· Attend Team meetings i.e. referral / review / business as appropriate
· Report and document incidents as required
· Support service users in activities of daily living such as meal planning, shopping, budget management
· Support with employment, housing and benefit claims and paperwork
· Undertake physical health care checks of service users, document and report results
· Under supervision take part in assessing and reviewing care
· Under supervision take part in group work (low level) – such as relaxation, health promotion, sleep hygiene etc
· Provide support to service user to promote concordance with medication and treatment regimes in line with Trust policy
· Transport and store medications in line with Trust policy
· Provide practical support, guidance and education for service users, carers
Working for our organisation
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment.
Detailed job description and main responsibilities
The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our population’s health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a ‘one workforce’ cross system approach to the onboarding, induction, education and experience of Healthcare Assistants.
To support this ‘one workforce model’ the successful candidate for this post will be required to attend our 5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process.
Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience.
Further information will be provided post interview.
This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. (EPUT Welcome will be varied between face to face and virtual delivery).
Person specification
Education/Qualifications
Essential criteria
- Level 3 of National Vocational Qualification scheme or equivalent experience and commitment to training and development
- Experience of working with patients with mental health problems
- Commitment to and attained of, the national Care Certificate no later than 6 months from date of appointment.
Desirable criteria
- Experience of liaising and working within a team
- National Care Certificate
Knowledge and understanding
Essential criteria
- Basic understanding of mental health condition and its effects on day to day living
Desirable criteria
- An understanding of the roles of multi-professional team members
- Knowledge of statutory and non-statutory agencies.
Skills
Essential criteria
- Good interpersonal skills / Ability to communicate clearly
- Good oral communication skills based on fluency of the English language
- Good literacy and numeracy skills
- Possession of current driving licence
Desirable criteria
- Ability to organise individual and group activity
Personal Qualities
Essential criteria
- Shares the Trust’s Beliefs and models this in their attitude and behaviour
- Ensures that the organisational values of open, compassionate and empowering are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate
Desirable criteria
- Flexible, Adaptable and Self-Motivated
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Georgina Mills
- Job title
- Community Clinical Lead
- Email address
- [email protected]
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