Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 390-SUR-BA-5201
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- Basildon
- Salary
- £24,937 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 02/11/2025 23:59
Employer heading
Patient Pathway Officer - Urology
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Our Basildon Urology Department has a wonderful opportunity for someone to join us as a Patient Pathway Officer.
You will be dealing directly with members of the public as well as hospital staff and will deal with highly sensitive and confidential patient information.
This role offers you some great benefits including, a very generous holiday allowance, a brilliant pension and the opportunity to work with some compassionate people. There is a wide range of support for staff covering a broad range of subjects such as child care, health and fitness and mental health, and financially supported schemes for travel such as cycle to work and discounted bus tickets . We can offer some great flexibility on working hours and working patterns and full training and mentoring is available if required.
What do you need to have to apply? You need to be enthusiastic and capable, as this is a very fast paced and demanding service. You need to be very well organised, responsive and be able to work on own initiative. Experience in role where you have developed great keyboard skills and the ability to deal with admin.
Please note that this vacancy may close early due to number of applications.
No VISA sponsorship available for this role
Main duties of the job
You will be responsible for providing an efficient and effective appointment scheduling service, including booking patient appointments, reviewing patient referrals and cancelling appointments, keeping up to date recorded information on the status of patients.
Working alongside the fabulous Nursing team at Basildon Hospital and joining our Urology admin team.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Are you looking for an exciting Patient Pathway Officer - Urology role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Person specification
Experience
Essential criteria
- Experience of working in a hospital environment
- Experience in working in a an admin role
Desirable criteria
- Experience of working in a high-pressure environment
- Experience of working in an Urology department
Qualifications
Essential criteria
- Educated to GCSE standard including maths and English or equivalent
Job Skills
Essential criteria
- Computer Literate
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Willats
- Job title
- Junior Service Manager
- Email address
- [email protected]
- Telephone number
- 01268 452900
- Additional information
ext 4532
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