Job summary
- Main area
- Cellular Pathology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 31 hours per week
- Job ref
- 390-CSS-BA-9743-A
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- Basildon
- Salary
- £27,485 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 20/08/2025 23:59
Employer heading

Patient Pathway Co-Ordinator
Band 4
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Here is an exciting opportunity for you to join our pathology team as a Patient Pathway Co-ordinator.
Cellular Pathology is a collaborative and inclusive team based at Basildon Hospital. Working in an exciting, fast paced and interesting department alongside Histopatholgist consultants and biomedical scientists, supporting patients through their diagnostic pathway.
We are looking for an enthusiastic person to join our hardworking and friendly team. Previous Medical secretary experience is ideal.
Audio typing experience is essential.
Main duties of the job
Within your role, your responsibilities will be:
Typing of Histology and non-gynae reports both handwritten and digitally dictated.
Supporting the consultants and wider teams with the co-ordination of MDTs, general correspondence and referrals to specialist areas.
Co-ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
Utilise computerised tracking systems to progress patients through the cancer pathways and chase investigation results.
Liaise with teams outside of the department where appropriate to ensure a seamless patient journey through the histology process.
Provide support, motivation and clear guidance to the A&C team in line with Trust core values and expected behaviours.
Use a variety of approaches in liaising with histology users and colleagues within the laboratory to gain the best outcome for the service in line with Departmental objectives.
Responsible for working with colleagues across Pathology MSE and maintaining the Trust’s good relationships with external agencies including other Trusts.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
For more details on this varied and rewarding role, please see the attached job description. We look forward to your application!
Person specification
Qualifications
Essential criteria
- To hold GCSE Maths & English grade C or above or equivalent certificate
- RSA/PCR typing/text transcription stage II or equivalent experience
Desirable criteria
- Completion of Medical secretary terminology course/qualification
Knowledge and Experience
Essential criteria
- Previous secretarial and typing experience
- Audio/copy typing ability to type at least 60 words per minute or working towards it.
Desirable criteria
- Previous secretarial experience in a medical environment
- Experience of using hospital administration systems
Personal development
Essential criteria
- Multi-tasking and Workflow Management: Balances various administrative duties maintain a productive work environment. seamlessly, adapting to changing priorities to maintain a productive work environment.
- Experience working in busy demanding environment
- Excellent communication skills
- Excellent team working skills
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Morgan
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 0300 44 37253
- Additional information
To arrange a visit to the department or request any further information regarding the position, please contact Sarah Morgan.
Internally please call: 0300 44 37253 ext 44834
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