Job summary
- Main area
- Obstetrics & Gynaecology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (over 5 days)
- Job ref
- 390-WAC-BA-7364
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- Basildon
- Salary
- £24,465 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 24/10/2025 23:59
Employer heading
Women's Health Clerk
Band 2
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
We are actively looking to appoint a Women & Children's Clerk to join our Basildon Hospital site. In this role you will be responsible for the clerical activities which support the efficient functioning of the Women’s and Children’s departments. We are seeking a well organised, compassionate professional.
You will be frontline in meeting and welcoming patients, visitors and staff to the department and therefore you must be confident in dealing with people at all levels performing Reception, booking clerk and administrative duties.
We have high standards of professional behaviour that you will be expected to maintain. Good communication and team working skills are essential to this position.
Main duties of the job
• Experience in working in a busy reception / customer facing role.
• Confirm patient demographics are correct and update Medway if required.
• Work accurately and calmly under pressure
• Excellent telephone manner
• Attention to detail
• Update and enter information on to CareFlow as required.
• To be able to multi-task
• Book appointments
• To undertake any general administrative duties as necessary
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
For further details, please refer to the attached job description.
We look forward to receiving your application.
Person specification
Education
Essential criteria
- Maths & English GCSE A_C or equivalent
Experience
Desirable criteria
- Experience in front of house role
- Familiar with current systems e.g. ACP, EPR, Maternity Medway
Skills
Essential criteria
- Good IT skills
- Good communication skills
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Stock
- Job title
- Junior Service Manager
- Email address
- [email protected]
- Telephone number
- 03004433107
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