Job overview

Administrative Assistant / Receptionist – Occupational Health

Join Mid and South Essex NHS Foundation Trust and play a key role in delivering high-quality Occupational Health services to a diverse workforce and client base.

As part of a supportive multidisciplinary team, you will provide a professional and welcoming front-of-house reception service alongside comprehensive administrative support. Your contribution will be essential to ensuring the smooth and efficient day-to-day operation of the Occupational Health department.

In this role, you will deliver a high-quality, efficient, and confidential administrative and reception service, acting as a first point of contact for staff and stakeholders. You will support both clinical and administrative colleagues, helping to coordinate activities across hub and spoke sites and ensuring seamless service delivery.

We are looking for an organised, proactive individual with excellent communication skills and a strong commitment to customer service. This is an excellent opportunity to contribute to a vital service that supports the health and well-being of our workforce.

Main duties of the job

• Provide comprehensive administrative and reception support to ensure smooth day‑to‑day operation of the Occupational Health service
• Manage telephone, email, and face‑to‑face enquiries professionally, maintaining strict confidentiality
• Coordinate appointments, diaries, and meetings, including preparation and accurate minute‑taking
• Maintain accurate electronic records and prepare correspondence, reports, and documentation
• Handle incoming and outgoing mail, order supplies, and support client registration and invoicing processes
• Support service delivery across hub and spoke sites, working effectively within a multidisciplinary team
• Deliver a high‑quality, efficient, and confidential administrative function to support both clinical and administrative staff

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.