Job summary
- Main area
- Patient Service Assistant
- Grade
- Band 2
- Contract
- Permanent
- Hours
- 12.5 hours per week (The role offers multiple part-time shift patterns, including evening shifts Monday to Friday (12.5 hours per week) or weekend shifts on Saturday and Sunday (5 hours per day). There is also the potential to increase hours when vacancies arise)
- Job ref
- 390-EFM-BA-0826
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- Basildon
- Salary
- £24,465 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 10/07/2025 23:59
Employer heading
Patient Services Assistant
Band 2
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Do you enjoy brightening other people’s day? Are you a great communicator?
Then we invite you to join our Patient Service team and help contribute and improve our patients’ experience across Basildon Hospital.
We are proud of our team’s strong reputation across the Trust for delivering an excellent, compassionate, and respectful service to all our patients, visitors and staff; so, if you are reliable, passionate about people and looking for a role that offers you the opportunity to learn new skills and progress apply today.
Main duties of the job
If you are successful, your day-to-day duties will include:
- The distribution of meals and drinks including water jugs, cooking of meals always maintaining hygiene standards.
- The after-meal cleaning service, washing-up and using steriliser.
- Stock rotation and control.
- Working towards and completing your level 2 food hygiene certificate.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
For more details on this varied and rewarding role, please see the attached job description. We look forward to your application!
Person specification
Education
Essential criteria
- Good level of general education
- Reasonable level of numeracy and literacy in English
Desirable criteria
- Basic Food Hygiene Certificate
Skills and Experience
Essential criteria
- Ability to work effectively alone and as part of a team
Desirable criteria
- Previous work experience in a healthcare environment desired but not essential as full training will be provided
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nancy Sawyer
- Job title
- Deputy Manager
- Email address
- [email protected]
- Telephone number
- 01268 524900
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