Detailed job description and main responsibilities

 •      Work accurately and calmly under pressure

•      Excellent telephone manner

•      Attention to detail

•      Update and enter information on to CareFlow and EPR as required.

•      To be able to multi-task

•      Book appointments

•      Generate daily reports

•      Assist with administration of Antenatal Referrals, Booking Appointments, Blood tests and Newborn Bloodspot Screening appointments

•      Supporting the team to meet local and national targets and objectives.

•      To report incidents in patient care via the correct systems and escalate appropriately

•      Minute taking / supporting with team meeting arrangements.

•      To undertake any general administrative duties as necessary

Maintain specialist clinic lists and update Electronic systems including EPR as necessary.
Confirm patient demographics are correct and update EPR if required.
Run and action Data Quality reports on electronic systems such as Maternity Medway
Complete all quality assurance data as required
Book new and follow up appointments as required for community booking and blood clinics. 
Order and maintain stationary, arrange collection and storage.
To assist midwifery staff with the management of safe records. This may include the photocopying of notes for appointments or transfer of women to other hospitals and ensuring appropriate filing on electronic record systems.
To liaise with the midwives regarding any amendments to Maternity Medway and monitor completion.
Assist the clinical leads to complete and extract data for the service needs.
Ensure maternity records are up to date and if necessary close the pregnancy on Maternity Medway/electronic systems using additional systems and evidence to support this.
Take minutes and type up from team meetings as requested, maintaining and completing action plans with data received and with oversite from specialist midwife .
Scan onto O Drive results / information as required
Raise any IT queries on Hornbill and follow up to completion .
Prepare Notes and Filing for scanning onto ACP
Any other duties relevant to the post.
Maintain and update database records as required, escalating where data is missing /unobtainable to the specialist team.
Submit data to external bodies as requested, following up this has been received and escalating where this has not been completed.
Support staff in preparation for external reports and meetings
To ensure the failsafe systems in place are monitored and adhered to.
May be required to support with amending and maintaining Information leaflets.
May be required to support with inputting data for reports under direction of the clinical leads.

Analytical and Planning

To be involved in the collection of data and involvement in audits relating to community services

Submit data to external bodies as requested by the Manager and Matron
To ensure all Maternity Medway Data Quality Reports are run and actioned in a timely manner escalating missing data or system issues.

Policy and Service Development

To be involved in the development of the service by attending meetings, taking minutes and updating action plans.

Propose changes to and make recommendations for Policies and Procedures, guidance policies, as appropriate.
To collect and maintain data and share results of audits and reports.