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Job summary

Main area
Social Prescribing Link Worker
Grade
Band 3
Contract
Fixed term: 9 months (End Date 31.03.2026)
Hours
Full time - 37.5 hours per week
Job ref
828-PROVIDE3578
Employer
Provide CIC
Employer type
NHS
Site
Billericay Medical Centre , Chapel Street
Town
Billericay
Salary
£25,883 - £26,958 per annum
Salary period
Yearly
Closing
08/07/2025 23:59
Interview date
26/06/2025

Employer heading

Provide CIC logo

Social Prescribing Link Worker

Band 3

Job overview

To support the PCN with pro-actively assess the needs of their population and identify patients who would benefit from social prescribing support - E.g. carers, people recently bereaved, people with unhealthy lifestyle choices and those suffering with loneliness and isolation. To provide personalised, practical support to patients, their families and carers enabling them to make decisions that will improve their health and well-being outcomes and to increase their independent living and support by connecting them to 
community initiatives for sustainability. 
Take a holistic approach, based on the person’s priorities and the wider determinants of health using coaching techniques and a develop trusting relationships by giving people time and focus on ‘what matters to me’ and co-produce a personalised care 
and support plan.
The role will require managing and prioritising your own caseload in accordance with the needs, priorities and support required by individuals on the caseload. It is therefore vital that the Social Prescriber has a strong awareness and understanding 
of when it is appropriate or necessary to refer people on to other health professionals/agencies, when the person’s needs are beyond the scope of the role –e.g. when there is a mental health need requiring a qualified practitioner.

Main duties of the job

Promote social prescribing and its role in self-management and the wider determinants of health.

 Supporting the PCN's with pro-actively assess the needs of their population and identify patients who would benefit from social prescribing support - E.g. carers, people recently bereaved, people with unhealthy lifestyle choices and those suffering 
with loneliness and isolation. 
To provide personalised, practical support to patients, their families and carers enabling them to make decisions that will improve their health and well-being outcomes and to increase their independent living and support by connecting them to 
community initiatives for sustainability.

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Detailed job description and main responsibilities

Promote social prescribing and its role in self-management and the wider determinants of health.
Build relationships with staff in PCN practices and attend relevant MDT meetings to provide information and feedback on social prescribing.
Seek regular feedback about the quality of service and impact of social prescribing on referring agencies.
Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

Meet people on a one-to-one basis, making home visits where appropriate 
Give people time to tell their stories and focus on ‘what matters to me’. Build trust with the person, providing non-judgemental support, respecting diversity and lifestyle 
choices.
Work from a strength-based approach focusing on a person’s assets by using health coaching techniques.
Be a friendly source of information about health, wellbeing and prevention approaches.
Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness, isolation and caring responsibilities.
Work with the person, their families and carers and consider how they can all be supported through social prescribing.
Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
Work with individuals to co-produce a simple personalised support plan to address the person’s health and wellbeing needs based on the person’s priorities, interests, values and motivations. The plans need to include what they can expect from the groups, activities and services they are being connected to and what the person can 
do for themselves to improve their health and wellbeing.
Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable and follow up to ensure they are happy, able to engage, included and receiving good support.
Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Seek advice and support from the GP supervisor and/or identified individual(s) to discuss patient-related concerns (e.g. abuse, domestic violence and support with mental health), referring the patient back to the GP or other suitable health professional if required.

Forge strong links with partner organisations, community and neighbourhood level groups, utilising their networks and building on what’s already available to create a 
menu of community groups and assets. Work collectively with all local partners to ensure community groups are strong and sustainable
Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience.

 Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.
Provide a regular ‘confidence survey’ to community groups receiving referrals, to ensure that they are strong, sustained and have the support they need to be part of social prescribing.

Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Work within the MDT and with PCN Practices to ensure that the social prescribing referral codes are inputted into clinical systems (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.
Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the general character of the post or the level of responsibility. 

Person specification

Experience

Essential criteria
  • Years / experience

Experience

Essential criteria
  • Years / experience

Employer certification / accreditation badges

Positive about disabled peopleAge positiveMINTDisability confident employerEssex Family Friendly EmployersArmed Forces CovenantQNI

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nichola Capon
Job title
Operational Lead
Email address
[email protected]
Telephone number
07580911684
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