Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent: Two positions available of 15 hours per week
- Hours
- Part time - 15 hours per week (Position 1 Monday and Tuesday 9-5 - Position 2 Thurs and Friday 9-5 - open to some negotiation)
- Job ref
- 364-A-9544
- Employer
- Essex Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- The C&E Centre,
- Town
- Chelmsford
- Salary
- £24,937 - £26,598 per annum pro rata for part time (salary roughly £9974 - £10639)
- Salary period
- Yearly
- Closing
- 27/11/2025 08:00
Employer heading
Administration/Reception Assistant
Band 3
Our Trust cares for more than 100,000 patients at any one time across our community health, mental health and learning disability services across Essex and parts of Bedfordshire and Suffolk.
We want you to be part of our journey of transformation, where our patients and their families are at the heart of everything we do and to achieve our vision to be the leading health and wellbeing service in the provision of mental health and community care.
You’ll be part of a Trust where you will be supported to be your authentic self and be the best you can be, where we will help you to grow, develop and thrive.
The Trust is recognised by the University of Essex and is a top provider of apprenticeships for people looking to be an assistant practitioner, senior health care support worker (CAP). Our trailblazing CAP apprenticeship won a national HSJ Award.
We are also recognised as a Veteran Aware Trust and holder of gold accreditation from the Ministry of Defence Employment Recognition Scheme. Our services are highlighted as an exemplar of good practice, producing the best care for more than 3.500 armed forces veterans in the past seven years.
We have been shortlisted and won national awards. We are an inclusive organisation and Level 3 Disability Confident Leader Trust.
We are constantly innovating and looking for new ways to deliver care, such as using technology to enhance patient care and working with partners to launch new services such as the Basildon Mental Health Urgent Care Department, virtual hospitals and falls response cars.
Join us and you’ll do the best work of your life – and make a difference to other people’s lives. What we do together, matters.
Job overview
Administration Assistant
Band 3 -
Part Time 15 hours x 2 positions
Some of the main responsibilities and duties include but are not limited to;
Greeting service users and professionals, answering calls via phone, monitoring an email account for work and processing messages appropriately, ordering, booking appointments and transport, updating clinical systems, covering receptions/other wards, and general administrative duties. To be able to use Microsoft packages is essential. full training will be given for our data base system
Main duties of the job
- To work as a member of the Directorate’s Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
- To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust’s localities.
- The Administration Assistant / Receptionist will ensure the timely and accurate recording of all activity across services using trust information systems.
- The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
Working for our organisation
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Detailed job description and main responsibilities
- To operate as a centralised department providing a comprehensive administration service and functions within the Trusts’ Localities.
- The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
- The service will require a team approach to ensure cover for absence across all services / locations.
- Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
- Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Receptionist.
- The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.
Person specification
Education/Qualifications
Essential criteria
- IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages
- GCSEs
Desirable criteria
- NVQ 3 in Business
Essential
Essential criteria
- Microsoft packages
Desirable
Essential criteria
- Previous administration experience
Desirable criteria
- NHS experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Ellingford
- Job title
- Administration Team Lead
- Email address
- [email protected]
- Telephone number
- 07583 116365
- Additional information
Sandra Gilbert [email protected]
List jobs with Essex Partnership University NHS Foundation Trust in Administrative Services or all sectors



