Job overview

Are you a Ward Clerk with NHS experience that thrives in a fast-paced environment and are looking for a new challenge? Rayne Ward at MSE NHS are now hiring! 

Rayne Ward provides in-patient surgical, urological and gynaecological care. A separate outpatient unit for early pregnancy and emergency gynaecology care is based on the unit, with whom we work closely with.

If you are someone who...

Is passionate about what you do and take pride in delivering the very best work
Has excellent verbal and written communication skills with a confident and compassionate telephone manner
Is experienced in working effectively, using your initiative
Thrives on a challenge and remains calm under pressure
Can manage a number of tasks simultaneously and maintain excellent attention to detail
Is an effective communicator with strong interpersonal skills, with the ability to build rapport with a range of people

... We would love to hear from you!

Main duties of the job

Duties will include but are not limited to: 

Welcoming and directing patients, visitors and staff visiting the ward

Answering and directing phone calls and enquiries

Clerical duties relating to documentation for patients including their admission paperwork, clinical notes, filing etc

Other duties of a clerical nature which may be delegated from time to time

Requesting and returning notes

Using the electronic patient record system (Currently Lorenzo)

Maintain patients confidentiality and Information Governance

Be a productive member of the multi-disciplinary team

This post is Monday-Friday, but we welcome requests for flexible working. Mondays and Fridays will be essential working days. 

Working for our organisation

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
 
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
 
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.