Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 828-PROVIDE4155
- Employer
- Provide CIC
- Employer type
- NHS
- Site
- Kestrel House
- Town
- Chelmsford
- Salary
- £25,760 - £27,476 pa
- Salary period
- Yearly
- Closing
- 20/07/2026 23:59
Employer heading
Senior Administrator
Band 3
Job overview
Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support. The post holder must display a considerable degree of initiative, possess good judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors.
The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with all services, teams and colleagues.
Applicants will have previous administrative experience, including excellent typing skills including audio typing and working in a healthcare setting; experience of using IT systems like SystmOne or relevant IT Skills and be able to work on own their initiative with minimal supervision.
Main duties of the job
- Providing comprehensive administrative support for clinicians and medical staff eg; High quality production of patient records/correspondence using audio typing skills.
- Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.
- Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.
- Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
- Use of SystmOne.
- Producing standard reports from databases.
- Audio Typing
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Detailed job description and main responsibilities
Providing comprehensive administrative support for clinicians and medical staff. Typing of clinical letters.
Generic office based duties eg post in/out, photocopying, scanning.
Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.
Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.
Producing high quality clinical letters/reports for patients and GPs.
Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
SystmOne, Microsoft office.
Producing standard reports from databases
Responsible for following standard processes/procedures and contributes to service development through making suggestions at team meetings etc.
Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader.
Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.
Providing cover for others within the Administration Support Team, including ad hoc requests to cover reception desks. Audio typing
Any other tasks as required that are commensurate with the role as delegated by Team Leader.
Person specification
Work Related
Essential criteria
- 2 years administrative experience
- Proven ability to manage busy workload and general administrative support
Desirable criteria
- 2 years administrative experience
- SystmOne knowledge
Qualifications
Essential criteria
- NVQ or equivalent
- Admin experience
Desirable criteria
- Training in Microsoft office to intermediate level
Experience
Essential criteria
- Proven experience in office environment
Desirable criteria
- 2 years administrative experience
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Beth Mant
- Job title
- Admin Support Team Manager
- Email address
- [email protected]
- Telephone number
- 07580912211
List jobs with Provide CIC in Administrative Services or all sectors