Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 828-PROVIDE3920
- Employer
- Provide CIC
- Employer type
- NHS
- Site
- Kestrel House
- Town
- Chelmsford
- Salary
- £28,392 - £31,157 per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 20/11/2026 23:59
Employer heading
Senior Pay and Data Co-Ordinator
Band 4
Job overview
This is an exciting opportunity to play a key role within the Workforce Solutions Team, leading the pay and data function that supports temporary staffing across Provide Community. Working at the heart of the service, you will ensure sessional workers are paid accurately and on time, while maintaining high-quality workforce data and providing expert support on pay, shifts, and related queries.
You will also contribute to the recruitment, compliance, and coordination of sessional workers, helping to ensure a seamless experience for both workers and managers. This varied role is ideal for someone with excellent attention to detail, strong organisational skills, and a passion for delivering outstanding customer service in a fast-paced environment.
Main duties of the job
Duties of this role include:
- To undertake administration to ensure Workforce Solutions workers are paid correctly for the shifts they have worked.
- To be the first point of contact for Workforce Solutions workers in relation to queries about shifts, pay, and general enquiries.
- To provide training, advice and information regarding processes.
- To ensure databases contain accurate information and are maintained appropriately.
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Eligible for NHS Pension
Detailed job description and main responsibilities
The successful candidate will lead on the Pay and Data function within the Workforce Solutions team. This will include taking the lead on preparing pay files for external payroll service providers, maintaining an accurate rostering system and producing data on usage of temporary staffing in Provide. The job description is attached for a full list of responsibilities for this role.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 or equivalent experience acquired through work
Desirable criteria
- Level 3 CIPD qualification
Experience
Essential criteria
- At least 1 year recent payroll experience
- Experience of using an integrated computerised HR and payroll system
- Current working knowledge of PAYE, NI and statutory benefits, including terms and conditions of employment
- At least 2 years recent customer service experience
Desirable criteria
- Experience in the health and social care industry
- Experience in a temporary staffing function
Skills
Essential criteria
- Excellent communication skills
- Excellent attention to detail
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Chloe Wood
- Job title
- Resourcing Lead
- Email address
- [email protected]
- Telephone number
- 07580 912090
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