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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
22 months (Fixed term/secondment until 31.03.2026)
Hours
Part time - 22 hours per week
Job ref
432-HR177-24
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Colchester Hospital
Town
Colchester
Salary
£22,816 - £24,336 per annum pro rata
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Support Secretary - Community Paediatrics

NHS AfC: Band 3

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

We have an exciting opportunity for a Support Secretary in the Community Paediatric Team based at Colchester Hospital. 

This is fixed term/secondment post until 31.03.2026 for 22 hours per week.

We are looking for an enthusiastic and motivated person who is flexible and has excellent typing, administration and communication skills. You will need to ensure all clinical correspondence is typed and processed within specific timescales. 

You will work as part of a friendly secretarial team, in a busy and vibrant office. You will need to be able to prioritise your workload, work without directs supervision and also use your initiative.

PLEASE NOTE THAT THIS VACANCY MAY CLOSE EARLY IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS - EARLY APPLICATIONS ARE ENCOURAGED.

Main duties of the job

Consistent provision of comprehensive and efficient secretarial and administrative support.  To utilise and incorporate the required technology/hospital systems including Big Hand/Evolve/Medway and any other new technology or system(s) that are introduced. 

To use your own initiative, managing, prioritising, planning and organising own time using extensive knowledge, skills and experience.

To be a ‘Team Player’ working in a way that encourages high performance from other staff, with the aim of maintaining optimum efficiency within the department.  To support other team members to deliver an efficient administrative and secretarial service

 

 

 

 

 

 

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

Full details of the responsibilities and duties of this role can be found on the attached job description

 

 

 

 

Person specification

Experience

Essential criteria
  • Proven experience of working in a similar role Band 2 or equivalent
  • Use of Microsoft packages, including Word, Excel and Outlook
  • Experience of using a digital audio transcription device
Desirable criteria
  • Practical experience of working in a clinical support role
  • Experience of using the Portal System
  • Experience of Medical terminology

Qualifications

Essential criteria
  • At least 3 GCSEs or equivalent at A to C Grade to include maths and English
  • Training in Business Administrations NVQ Level 3, RSA or equivalent
Desirable criteria
  • AMSPAR or equivalent

Knowledge

Essential criteria
  • General Secretarial Knowledge
  • General Administration Knowledge
  • Microsoft packages
Desirable criteria
  • Big Hand or similar digital dictation system
  • NHS experience in a similar role
  • Portal/CRIS
  • 18 week pathway/PTL/RTT

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Terena Moon
Job title
Operational Coordinator in Community Paediatrics
Email address
[email protected]
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