Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- 6 months (Fixed Term/Secondment until 31st December 2025)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR289-25
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Primary Care Centre
- Town
- Colchester
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 08/06/2025 23:59
Employer heading
Administration Team Lead
NHS AfC: Band 4
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
An exciting opportunity has arisen for the post of Admin Team Lead within the Dermatology Department at the Primary Care Centre. This role will work closely with the Operational Coordinator, Admin Team and Clinical Team.
The role is pivotal in some line managing admin support across the department therefore, it is desired that you have previous experience line managing staff and you also need to be competent in delivering advice and support to staff. You will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.
You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.
This post would suit someone with focused attention to detail, distinct organisation skills and the ability be agile with their workload and manage change.
Main duties of the job
- Management and validation of quality and operational data working closely with the relevant staff.
- Line Management of a defined team of administration staff.
- Attend huddle board meetings and promote staff to work through problems with solutions as well.
- Monitor and prioritise own and team’s workload and activity to ensure deadlines and targets are met. Incorporate new practices to take account of new technology, demand/capacity tools.
- Arrange, attend, and take minutes of department meetings.
- Maintain action logs.
- Support the Operational Coordinator with any tasks required including clinic activity, new starter checklists and open referrals.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- • Previous administrative role
- • Working collaboratively as part of a team
- • Advanced IT Systems including - Microsoft Office
Desirable criteria
- • NHS experience
- • Experience within relevant work area
- • Experience of working with members of the public
- • Supervision/co-ordination of other team members
Qualifications
Essential criteria
- • GCSE grade 5/C or equivalent in English and Maths
- • NVQ level 3 in administration/secretarial or equivalent
Skills / Knowledge
Essential criteria
- • Advanced keyboard skills
- • Knowledge of relevant work area and specialist terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Grove
- Job title
- Assistant General Manager
- Email address
- [email protected]
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