Job summary
- Main area
- Discharge Case Manager
- Grade
- AFC Band 4
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time - 37.5 hours per week)
- Job ref
- 432-HR141-24
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Colchester Hospital
- Town
- Colchester
- Salary
- £25,147 - £27,596 Starting salary from £25,147
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
Employer heading
Discharge Case Manager
AFC Band 4
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
The Essex and Suffolk Elective Orthopaedic Centre at Colchester Hospital will be one of the largest centres of its kind in Europe. Delivering high volume and low complexity cases locally for the people we serve across our region.
You will be required to carry out a wide range of duties to support the elective Orthopaedic team in the delivery of a high quality care and effective discharge planning. The emphasis for the role is to manage and direct under supervision of a registered nurse the gathering of accurate and detailed information to support discharge plans over a seven day period. You will need to communicate with patients about discharge plans as well as the ward/MDT staff.
The Dame Clare Marx Building that will house our elective orthopaedic centre (ESEOC) opens in 2024 with a focus on elective orthopaedic surgery and day cases. The centre will have eight laminar flow theatres, three wards, recovery facilities, and support services including radiology and EBME.
For more information, please see the link for our Page Tiger below:
Main duties of the job
- To maintain up-to-date knowledge of elective Orthopaedic discharge pathways including the DOH Hospital Discharge policy and to be a point of reference within the department for other members of the MDT regarding discharge.
- To be an advocate for the patient and their family in order to promote a safe and timely discharge , empowering patients to make decisions about their own care and encourage them to exercise their rights and choices, signposting them to relevant community support and escalating any risks to registered clinicians
- To manage and prioritise own case load to ensure patients discharge is appropriate to needs and is completed in a timely manner
- To work as part of the integrated discharge team to support discharge planning and system flow within a seven-day service-optimising patient’s independence
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- GCSE grade 5/C or equivalent in English and Maths
- Relevant NVQ level 3 or equivalent apprenticeship or other qualification.
Desirable criteria
- Evidence of Previous further study
Experience
Essential criteria
- Working in a busy working environment as part of a large team
- Proven ability to maintain confidentiality and discretion at all times when dealing with highly sensitive information
- Ability to prioritise an unpredictable work load and work to time scales in a fast pace environment without losing attention to detail
- Evidence of ability to take a lead in day to day activities
Desirable criteria
- Previous experience of a co-ordinator role
- Previous experience in interagency and customer liaison.
- Previous experience in a healthcare environment
Knowledge
Essential criteria
- Understanding of the DOH Hospital discharge Policy – including discharge pathways / criteria to reside
- Knowledge of the Mental Capacity Act and implications for discharge
- Use of Microsoft office including excel
Desirable criteria
- Understanding of medical terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Alba Morais
- Job title
- Ward Manager
- Email address
- [email protected]
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