Job summary
- Main area
- Facilities
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR376-25
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Colchester Hospital
- Town
- Colchester
- Salary
- £62,215 - £72,293 per annum
- Salary period
- Yearly
- Closing
- 29/06/2025 23:59
Employer heading
Head of Facilities
NHS AfC: Band 8b
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
An exciting opportunity has arisen for an experienced and highly motivated Head of Facilities to join our dynamic Facilities department.
As a post holder you will support the Assistant Director Estates Strategy & Property. You will be responsible for the management of the Trust’s operational outsourced soft FM contracts ensuring compliance with National Standards and all contractual, financial and performance matters associated with the delivery of those services, ensuring robust contract management processes are implemented and followed for collecting, monitoring and delivering contractual KPIs.
If you have an interest in developing your leadership skills as well as managing and driving service development then we are very interested in hearing from you.
Main duties of the job
· Responsible for the management of the Trust’s operational outsourced soft FM contracts ensuring compliance with National Standards and all contractual, financial and performance matters associated with the delivery of those services, and that Key Performance Indicators are achieved and exceeded where possible.
· Act as the primary point of contact for Facilities matters related to the patient environment, with emphasis in particular to the outsourced Soft FM contract, including but not limited to: Catering, Domestic Cleaning Services, Porters, Car Parking, Waste Management, Pest control, Linen and Laundry functions, Transport, Postal services
· To lead in managing the delivery of procurement savings, budget control, statutory contract compliance and the achievement of the Trust’s plans and objectives in relation to Soft FM Services
· Communicate with internal and external parties using negotiation and diplomacy skills to ensure compliance with performance targets and strategic objectives.
· To monitor and manage the Trust Soft FM contract identifying, investigating, and negotiating solutions for variances, breaches, and other issues.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- Educated to masters level or equivalent experience
- Management/leadership qualification or equivalent experience
- Evidence of continued professional development
- Further relevant training
Desirable criteria
- Project Management Qualification
Experience
Essential criteria
- Proven experience of working in a senior facilities management/leadership role
- Proven experience of managing large/ complex contracts
- Proven experience in delivery cost improvement plans
- Experience of managing and motivating a large team or teams
- Leading changes in practice in a complex environment to improve performance/services
- Responsible for a significant budget and budget setting
- Identifying and interpreting national policy and implementing required changes
- Business case development
Knowledge
Essential criteria
- Financial procedures including budget setting and working knowledge of financial processes
- Business planning /annual planning/long term planning
- In depth understanding of change management
Desirable criteria
- NHS IT systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Luke Goldfinch
- Job title
- Assistant Director
- Email address
- [email protected]
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