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Job summary

Main area
EWS Wellbeing & Community Navigator
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday hours between 8am - 7pm and a Saturday 9am - 12pm)
Job ref
828-PROVIDE4033
Employer
Provide CIC
Employer type
NHS
Site
Provide Headquarters
Town
Colchester
Salary
£25,760 - £27,476 Per annum
Salary period
Yearly
Closing
24/04/2026 23:59

Employer heading

Provide CIC logo

EWS Wellbeing & Community Navigator

Band 3

Job overview

This role supports individuals in making healthier lifestyle choices and improving wellbeing. You will conduct assessments to understand circumstances, identify barriers, and determine suitable support pathways. Through collaborative discussions, you provide advice and interventions on areas such as smoking cessation, weight management, emotional wellbeing, physical activity, and other lifestyle factors, empowering individuals to make informed health decisions.

You will coordinate access to local community, healthcare, and social services, providing clear signposting when direct support is unavailable, and maintain up-to-date knowledge of partner organisations to ensure seamless service delivery. Ongoing support includes follow-ups, monitoring progress, and addressing emerging challenges while maintaining engagement and accountability.

The role involves regulated activities, providing unsupervised support for young people and vulnerable adults, requiring strict adherence to safeguarding and professional standards. You will deliver evidence-based guidance, educate on healthy choices and social determinants of health, and keep accurate records using systems such as SystmOne and Priority Digital Health, ensuring all information is managed according to confidentiality and information governance standards.

Main duties of the job

Initial Assessments: Engage individuals via phone or digital channels to assess readiness for behavior change, identify barriers, and determine tailored support. Accurately document findings to guide interventions.

Support & Guidance: Collaborate with individuals to address health, wellbeing, and lifestyle needs. Deliver practical advice and interventions on smoking cessation, weight management, physical activity, and emotional wellbeing. Empower self-management and informed choices.

Service Coordination: Navigate clients through community, healthcare, and social services. Provide timely signposting and maintain strong knowledge of partner organisations for seamless support.

Ongoing Support: Conduct follow-ups to monitor progress, tackle emerging challenges, and maintain engagement through proactive guidance.

Regulated Activity: Support young people and vulnerable adults via the Single Point of Access, providing advice, guidance, and assessment while adhering to safeguarding and professional standards.

Evidence-Based Practice: Offer accurate, up-to-date information across health and lifestyle topics to promote long-term wellbeing.

Record-Keeping: Maintain confidential client records using SystmOne and Priority Digital Health in line with information governance standards.

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality.

Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Eligible for NHS Pension

Detailed job description and main responsibilities

Please see the attached job description for a complete list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 Health and social care
  • Equivalent training and experience in health care setting
Desirable criteria
  • Level 2 Health Trainer Qualification - Understanding Health Improvement (Royal Institute of Public Health)
  • Level 2 Stop Smoking Cessation

Experience

Essential criteria
  • Proven track record of engagement with people in a customer focused environment
  • Excellent knowledge of the local community
  • Knowledge of behavior change methods
  • An understanding and knowledge of the main health issues affecting the local population
  • Experience of working with individuals on a one to one basis in a health/social care setting
  • Knowledge of the impact of barriers to health improvement

Skills & Aptitudes

Essential criteria
  • Well organised and ability to prioritise workload
  • Excellent communication skills both written and verbal
  • IT skills and data imputing on SystmOne
  • Able to manage own time and work unsupervised
  • Able to work under pressure and in target driven environment
Desirable criteria
  • Willingness to undertake further training as appropriate

Employer certification / accreditation badges

Positive about disabled peopleAge positiveMINTDisability confident employerEssex Family Friendly EmployersArmed Forces CovenantQNI

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Elijah Lyttelton
Job title
EWS - Lead Provider
Email address
[email protected]
Telephone number
07580 911780
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