Crynodeb o'r swydd
- Prif leoliad
- Quality and Safety
- Gradd
- NHS AfC: Band 5
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 828-PROVIDE4322
- Cyflogwr
- Provide CIC
- Math o gyflogwr
- NHS
- Gwefan
- Provide HQ
- Tref
- Colchester
- Cyflog
- £32,073 - £39,043
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 23/10/2026 23:59
Teitl cyflogwr
Quality Performance Analyst
NHS AfC: Band 5
Trosolwg o'r swydd
The Quality Performance Analyst supports the Quality Teams, reporting through the Business Support Officer, by turning quality, safety, risk and experience data into accurate, timely and useful information. The post holder provides routine and ad hoc analysis, maintains reporting processes, supports the Group’s risk and incident system, and helps colleagues use information to improve services and patient safety.
Working within agreed procedures and priorities, the post holder manages their own workload, resolves standard data and system issues, and escalates complex, high-risk, novel or policy-sensitive matters to the appropriate senior lead. The role works across services and with internal/external system suppliers, commissioners and national reporting platforms as required.
Prif ddyletswyddau'r swydd
We are looking for an organised and analytical individual to join the Quality and Safety Team, supporting the delivery of high quality information across quality, risk and patient safety. The postholder will analyse and interpret complex data, identify themes and trends, and produce accurate reports, dashboards, scorecards and presentations. The postholder will work closely with clinical and operational teams, commissioners and senior colleagues, providing quality intelligence and responding to information requests.
The role will also involving supporting risk and incident management systems, national patient safety reporting, audit activity and data quality processes, while identifying and resolving data issues to ensure accurate, reliable and traceable information. There will be a requirement to deliver training and guidance, contribute to improvement projects, develop internal and external relationships, share learning and good practice. The postholder will be confident working independently, using their own initiative to manage competing priorities and deadlines, while maintaining high standards of confidentiality, information governance and data quality.
Gweithio i'n sefydliad
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Please see attached job description for a full list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.
Manyleb y person
Qualifications and Education
Meini prawf hanfodol
- Degree-level qualification in information, analytics, health, business or a related field, or equivalent relevant experience. Evidence of continuing professional development.
Meini prawf dymunol
- Relevant data, quality improvement, project, systems or training qualification.
WORK RELATED KNOWLEDGE & EXPERIENCE
Meini prawf hanfodol
- Working knowledge of data quality, validation, reporting and information governance. Understanding of quality and patient safety in health or social care, or ability to acquire this quickly.
- Experience producing management information, dashboards or reports; improving data or reporting processes; handling competing deadlines; and supporting users of an information system.
Meini prawf dymunol
- Knowledge of PSIRF, LFPSE, CQC requirements and NHS quality governance. Knowledge of risk-management systems such as Datix Web, Datix Cloud IQ.
- NHS or social-care experience. Experience of incident/risk systems, national submissions, system testing, training delivery or small projects.
SKILLS & APTITUDES
Meini prawf hanfodol
- Strong Excel and Microsoft 365 skills; accurate data manipulation and presentation; able to investigate discrepancies, apply validation rules and explain findings. Able to learn databases, reporting tools and clinical/corporate systems.
- Clear written and verbal communication; able to explain detailed information, write guidance, deliver training and challenge inaccuracies constructively.
- Able to plan and prioritise own workload, deliver defined work packages, use initiative within procedures and recognise when to escalate.
Meini prawf dymunol
- Experience of Power BI, SQL, Access, automated reporting tools or electronic patient records.
- Experience presenting to multidisciplinary or senior audiences.
- Experience coordinating user testing, releases or improvement activity.
PERSONAL ATTRIBUTES
Meini prawf hanfodol
- Accurate, methodical, curious and service focused. Maintains confidentiality and integrity. Works collaboratively, responds constructively to change and remains calm under pressure.
CIRCUMSTANCES
Meini prawf hanfodol
- Able to travel independently between Group locations where required, with reasonable adjustments considered.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Charlotte Phillips
- Teitl y swydd
- Business Support Officer
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07415 197069
Rhestr swyddi gyda Provide CIC yn Gwasanaethau Gweinyddol neu bob sector




