Job overview

The Essex Wellbeing Service (EWS) Tobacco Control Team is a passionate and dedicated team committed to improving the health and wellbeing of Essex residents. Through the delivery of evidence-based smoking cessation support, the team plays a vital role in reducing health inequalities, preventing smoking-related illness, and helping individuals make positive, lasting changes to their lives.

Working as part of a supportive and forward-thinking service, the Tobacco Control Team provides personalised support to a diverse range of clients, helping them to overcome nicotine dependence and achieve a smoke-free future. The team works closely with healthcare professionals, community organisations, and local partners to ensure smoking cessation services are accessible, inclusive, and responsive to the needs of local communities.

This is an exciting opportunity to join a team that is making a real difference every day. We are looking for individuals who are passionate about public health, motivated by helping others, and committed to delivering high-quality, person-centred support. In return, you will be part of a welcoming and collaborative environment where innovation, professional development, and continuous improvement are encouraged and valued.

Main duties of the job

To manage caseloads efficiently and in line with service priorities.

To engage with individuals by telephone, using a holistic triage approach to assess readiness for change and identify the support needed to improve their lifestyle and wellbeing.

To support the SPA in onboarding and training new smoking specialist services

To deliver training to SPA Care Navigators on the new smoking specialist service introduced into the SPA.

The role involves supporting all individuals, with a strong focus on including vulnerable adults, MH, seldom heard communities. LTCs   through the Single Point of Access and within clinic settings on an unsupervised basis. This may include instructing, assessing, providing advice and/or guidance on well-being, and requires full adherence to safeguarding and regulatory requirements.

·       Ensure all interactions comply with relevant policies, procedures, and professional standards.

When required, assist in delivering and promoting community health events and awareness campaigns across Essex to raise awareness about smoking cessation services

·       Accurately record and manage client information using systems such as SystmOne and Priority Digital Health.

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Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.