Job overview

An opportunity is available within the Radiology department for a Clerical Officer to join the team. You will provide administrative support to the department covering all sites across the Trust, as well as reception cover at our reception desk. This role covers the evening shifts from 5-8pm at St. Margaret's Hospital. 

As the face of the department you will meet, greet and direct service users, registering attendances on the CRIS system and cover incoming/outgoing telephone calls. You will also maintain and update relevant databases as well as the transfer of clinical images.

Main duties of the job

Working on radiology reception desks and undertaking reception duties including:

• Provide administrative and reception support to the Radiology Department at all Hospital sites across the Trust.
• Providing reception cover at the St. Margaret’s Radiology reception desk between 17:00 and 20:00.
• To work weekend shifts on a pro-rata basis.
• To attend patients onto the Radiology Information System on arrival or when appropriate to the imaging modality.
• To support the clinical staff by monitoring patient waiting times and ensuring patients are informed of any delays.
• Maintaining and updating relevant information systems and maintain a high degree of accuracy to ensure the correct information is given.

Working for our organisation

Our Organisation  

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping. 

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire. 

Our Values 

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: 

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts 

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both 

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care 

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.