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Job summary

Main area
various
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
37.5 hours per week
Job ref
390-SUR-SO-5136
Employer
Mid and South Essex NHS Foundation Trust
Employer type
NHS
Site
MSE
Town
Essex
Salary
£24,465 Per Annum (Pro Rata for Part Time)
Salary period
Yearly
Closing
07/07/2025 23:59

Employer heading

Mid and South Essex NHS Foundation Trust logo

Receptionist/Administrative Assistant Ophthalmology

Band 2

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

 

Job overview

We have some exciting opportunities for anyone looking for a role in administration in the NHS. 

This role is based over the Ophthalmology Department across the MSE. 

We are open to considering this role as a job share arrangement.

The role is based within the administrative team,  and is over 2 sites Orsett Hospital and Tylers Ride, South Woodham Ferrers, with the occasional visits to Southend and Broomfield Hospitals.

There may  be times that this role is cross sight covering. The role comes with some great benefits including, a very generous holiday allowance, a brilliant pension and the opportunity to work with some great people. 

You need to have a can do attitude, a great deal of enthusiasm, be a good communicator and most importantly be prepared to learn. Good keyboard skills and some basic computer skills will also be required. 

This role may close early due to number of applicants.

No VISA sponsorship available for this role.

Main duties of the job

Answering telephone and face to face queries.

Booking new and follow up appointment using EPR.

Recording clinic outcomes.

Filing and scanning duties.

Understanding 18-week pathways.

Booking patient transport, liaise with portering and ambulance teams.

Review all patient demographics when speaking to them, to ensure EPR is up to date.

Ensuring the patients up to date contact numbers, address and GP details are to date.

To ensure all post is sent out in a timely fashion.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers. 

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Detailed job description and main responsibilities

Are you looking for an exciting Receptionist/Administrative Assistant role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

 

Person specification

Qualifications

Essential criteria
  • GCSE in Maths and English A-C
Desirable criteria
  • NVQ in Adminstration

Knowledge

Essential criteria
  • 12 months in admin role

Experience

Essential criteria
  • Evidence of keyboard skills
Desirable criteria
  • Evidence of healthcare working
  • NHS experience

Employer certification / accreditation badges

Trust IDNHS Employers Diversity and Inclusion PartnersApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant (Silver Award)https://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesStonewall Silver 2022Disability confident employerNHS Rainbow badgeNHS Pastoral CareNHS 75th Birthday

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lynn Simmons
Job title
Deputy Service Delivery Manager
Email address
[email protected]
Telephone number
0300 4433380
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