Job overview

A great opportunity is available in the Cancer Services team for a Macmillan Personalised Care Cancer Support Support Worker, which is a maternity cover as a one year fixed term, full-time post. It is a patient facing role with no clinical responsibilities.  In this role, you will become an integral part of the new, evolving service model, which seeks to ensure that cancer patients are provided with access to high quality information relevant to their needs to support living with and beyond their cancer diagnosis.

Main duties of the job

The post holder will work primarily within their tumour site teams but will be managed and supported by the Macmillan Cancer Information & support Manager.  The individual should be able to work as part of  a team and yet be able to work autonomously to ensure that a high quality service is delivered across all sites including Herts and Essex and St Margaret’s Hospitals.  We are seeking an enthusiastic individual with excellent communications skills able provide cancer information and support to our patients  in a variety of circumstances .  The role will work in collaboration with site specific cancer teams and will signpost patients to external agencies in order to meet patient’s information needs.  The post holder will be expected to support the delivery of patient’s holistic needs assessments and care plans, provision of verbal and written information, supportive listening and refer on to appropriate services where the needs of the patient are more complex.

Working for our organisation

Our Organisation  

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping. 

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire. 

Our Values 

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: 

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts 

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both 

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care 

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.