Job overview

The Quality Manager is a key member of the management team empowered with the design, implementation and maintenance of the Quality Management System for the whole of Trust’s Pathology Retained Services

To manage and coordinate the Quality Management System for the benefit of the users of the service and its staff so that the departments and staff will sustain and lead a quality service, whilst meeting both regulatory and accreditation requirements and in compliance with the Trust’s Corporate Governance strategy.

Main duties of the job

To undertake the duties of a Quality Manager as required by Accreditation and Auditing bodies, such as, the Human Tissue Act and UKAS

To advise on the configuration and be responsible for implementation, maintenance and continuous improvement of the quality management system. With overall responsibility for the associated electronic Quality Management Information System, (QIMS) ensuring the provision of an effective Quality Pathology Service.

To ensure the organisations Clinical Governance and Risk Management strategies are coordinated, progressed, and embedded in Pathology Quality Management Information System.

To provide a link into the Trust’s Corporate Governance and ensure information flows and is communicated in both directions.

To prepare the Pathology Governance Improvement Plan and be involved in the presentation.

To undertake sufficient routine work in a discipline of Biomedical Science to enable you to maintain your HCPC registration through Continual Professional Development

To ensure that Quality Assurance techniques are carried out in the disciplines ensuring the methods and standards are adhered to. 

To keep abreast with Local, National and European regulations, policy, legislation and guidance which could impact on the QIMS and disseminate and communicate this knowledge appropriately in an understandable format.

Working for our organisation

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.