Job overview

To work as part of the clinical team and under supervision support the clinical pathways for our patients on DMARD and Biologics.  

Support with the implementation of and ongoing management of a new system 'DAWN' being introduced within Rheumatology  

Main duties of the job

·         Manage the Infusion waiting list of Clinical Nurse Specialists at The Princess Alexandra Hospital, in accordance with Government Access standards and Trust’s Patient Access Policy.  Play a central role within these services and required to work in close liaison with NHS colleagues, patients and general public.

·         Exercise initiative and use independent judgment and analysis to book patients on Disease-modifying anti-rheumatic drugs (DMARD) and biologic drug therapy (Biologics) dependent on their clinical needs and agreed template case mix.

·         Track patients in order of clinical urgency

·         Responsible for decision-making with situations arising from the duties described below to ensure an effective, high quality service for patients.

·         To be responsible for the addition, removal from waiting list, and recording of all relevant patient information to and from the waiting list.  This may be in response to a clinician/patient request, or as judged appropriate by the post holder in order to comply with PAH’s access policy.

·         Monitor the Lists on a daily basis to ensure Government Access standards are not breached and take appropriate action to resolve any capacity issues or escalate appropriately where there are unresolved capacity issues.

·         To act as the point of contact, utilising the software, between the patient and the clinician where there are queries on the pathway  

Working for our organisation

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.