Job summary
Employer heading
Associate Director of Operations - Surgery & Critical Care
NHS AfC: Band 8d
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.
Our values
The Princess Alexandra Hospital NHS Trust (PAHT) promise to our patients, as identified by our three values which will contribute to improving our patients’ experiences, is:
Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts.
Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both.
Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care.
Job overview
The Princess Alexandra Hospital NHS Trust (PAHT) is a dynamic and forward-thinking healthcare organisation committed to delivering exceptional care to our community. As we embark on our transformative journey, we are seeking an outstanding individual to join our team as the Associate Director of Operations for Surgery and Critical Care.
As the Associate Director of Operations, you will play a critical role in shaping the future of surgery and critical care services within our trust. You will work closely with clinical leaders, operational teams, and external partners to drive excellence, innovation, and patient-centred care.
Main duties of the job
As the Associate Director of Operations for Surgery and Critical Care, you will play a pivotal role in our journey toward excellence. This includes:
- Strategic leadership: Collaborate with the Divisional Director, Associate Director of Nursing and other senior leaders to develop and implement the division’s strategy. Your focus will be on optimising surgical pathways, enhancing critical care services, and ensuring seamless patient flow.
- Elective Hub Development: PAHT is actively developing an elective hub in partnership with our Integrated Care System (ICS). As the Associate Director, you will contribute to the design, implementation, and management of this hub, streamlining elective procedures and improving patient access.
- Robotics in Healthcare: Our commitment to innovation extends to robotics within surgery and healthcare. Your role will involve exploring and implementing advanced robotic-assisted procedures, enhancing precision, and improving patient outcomes.
- Personal and professional development: We are dedicated to your growth. Whether it’s leadership training, skill enhancement, or exposure to innovative technologies, we’ll be there to support you at every stage of your journey.
- Performance management: Monitor key performance indicators, identify areas for improvement, and drive operational efficiency. You will collaborate with clinical teams to ensure high-quality care delivery.
Working for our organisation
This is an exciting time for PAHT. Over the next five years we are on a digital transformation journey, leading us to our brand new hospital. You’ll be part of the team leading and supporting our organisation in a diverse and challenging role; a role which can make a significant difference to our patients, people and the future direction of our services.
Our people demonstrate energy and commitment towards improving the care and experiences provided to our patients and the drive to be an ‘outstanding’ organisation.
It’s never been a better time to join us.
Detailed job description and main responsibilities
The key responsibilities of the Associate Director of Operations are:
- Assuring high quality care and compliance with associated standards
- Meeting contractual and national performance requirements
- Managing resources efficiently and within budget
- Promoting a positive organisational culture which supports and develops staff and protects patients.
- Contributing to the longer-term strategic planning, risk management and sustainability of the Trust and its services
- Proactively manage the relationships with commissioners and partners including those at Place, and in the Integrated Care System.
Person specification
Experience and knowledge
Essential criteria
- Significant demonstrable experience of senior operational management
- Experience of managing complex services and teams
- • Proven ability to manage change, service activity and development within complex organisations
Qualifications
Essential criteria
- Educated to Masters level or significant management experience
- Evidence of CPD plus postgraduate qualification or equivalent experience
Desirable criteria
- Meets desirable criteria
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jonathan Refson
- Job title
- Divisional Director
- Email address
- [email protected]
- Telephone number
- 01279 827823
- Additional information
Stephanie Lawton, Chief Operating Officer, 01279 827823 or [email protected]
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