Job overview

We are seeking an experienced and driven Head of Facilities (Band 8a) to lead the operational delivery of high-quality soft FM services across the Trust, including catering, portering, domestic, security, car parking provision and housekeeping. This is a key leadership role responsible for ensuring these essential services run smoothly, efficiently, and in support of excellent patient care.

Main duties of the job

The successful candidate will have a strong track record in managing large operational teams, ideally within a healthcare or similarly complex environment. We are looking for someone with great energy, a can-do attitude, and high personal drive. You must have excellent people management skills, a solid understanding of contract management, and the ability to manage HR-related issues with confidence and sensitivity.

This role works as part of a wider facilities leadership team and alongside a counterpart Head of Facilities, providing mutual support and ensuring consistent service delivery across all sites. You will report directly to the Strategic Head of Facilities and Property Services and will be expected to take strategic direction and translate it into effective operational practice. Participation in the facilities on-call rota is also required, providing senior cover to maintain service continuity outside of standard working hours.

This is a fantastic opportunity for a motivated and hands-on facilities professional to join a supportive team and make a tangible difference to the patient and staff experience.  If this sounds like you, we would love to hear from you. 

Working for our organisation

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.