Job summary
- Main area
- Gastroenterology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR726-26
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Ipswich Hospital
- Town
- Ipswich
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 13/09/2026 23:59
- Interview date
- 21/09/2026
Employer heading
Medical Secretary - Gastroenterology
NHS AfC: Band 3
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
We are looking for a dynamic and enthusiastic team player to provide secretarial support to the Gastroenterology department as a Medical Secretary.
This is a key role in a busy department that works closely with the Medical Teams, Nursing Team, Outpatients Department, the endoscopy unit and the wider hospital teams.
You will be part of a friendly patient focussed team, delivering high quality care to patients referred to the Gastroenterology team in Ipswich.
Main duties of the job
You will be responsible for ensuring that the administration needs of the department are completed in a timely way.
You will ensure that timeframes are met for the management of patient pathways in accordance with Referral to Treatment targets.
You will support team members by having a flexible approach to both workload, additional tasks and working patterns.
For this post you will require attention to detail as well as excellent communication skills and the ability to prioritise and plan.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- Good clerical / secretarial background, proven experience
- Microsoft Office applications including Word, PowerPoint, Excel and IT skills
- Work involving contact with members of the public.
Desirable criteria
- NHS experience
- Experience with Epic EPR
Qualifications
Essential criteria
- 5 GCSEs, grade C/4 or above, including English & Maths
Desirable criteria
- RSA/OCR 2-3 Audio Typing
Knowledge
Essential criteria
- Ability to maintain confidentiality at all times
- Data Protection
- Ability to communicate well with others at all levels, both verbally and written.
- Knowledge of all Trust/NHS targets
- Good keyboard skills
Desirable criteria
- Knowledge of NHS policies
- Medical terminology
Documents to download
Further details / informal visits contact
- Name
- Cheryl Buttolph
- Job title
- Operational Coordinator
- Email address
- [email protected]
- Telephone number
- 07704 300646
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