Job overview

Are you passionate about delivering high-quality services that make a real difference to patient care? We are looking for a proactive and reliable Senior Facilities Assistant (Mobile) to support the delivery of domestic and catering services across our community hospital sites.

This is a varied and hands-on role that combines operational support, staff supervision, quality monitoring, and service coordination. Working across multiple locations, you will play a key role in ensuring our environments remain clean, safe, welcoming, and compliant with healthcare standards. You will support the Soft FM Coordinator in maintaining service excellence, overseeing day-to-day facilities activities, and ensuring the highest standards of cleanliness, food safety, and patient experience are achieved.

The successful candidate will be a team player with strong organisational skills, a flexible approach, and a commitment to delivering exceptional customer service.

Available as a full-time role across both our Halstead and Maldon sites, or as a part-time role at either location (hours to be agreed)

Main duties of the job

•    Support the day-to-day delivery of domestic and catering services across community hospital sites. 
•    Provide guidance and supervision to Facilities staff, ensuring duties are completed effectively and in accordance with organisational policies and procedures. 
•    Assist with staff rota management and help ensure adequate service cover is maintained across sites. 
•    Carry out inspections, audits, and cleaning checks, maintaining standards are consistently maintained. 
•    Compliance with Food Safety, Infection Prevention, Health & Safety, COSHH, and organisational procedures and highlight Soft FM Coordinator. 
•    Support the induction, training, and development of new Facilities staff. 
•    Maintain appropriate stock levels of cleaning materials, food supplies, and consumables are maintained. 
•    Record and report maintenance issues, helping to ensure defects are addressed promptly. 
•    Maintain effective communication within departments to support excellent service delivery. 
•    Provide hands-on operational support, including domestic and catering duties, when required to maintain service continuity. 
•    Travel between sites to support service needs and ensure a consistent standard of facilities provision and flexible working to check all staff shifts. 

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.