Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 390-NR-SUR-SO-8905
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Southend
- Salary
- £25,272 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 18/11/2026 23:59
Employer heading
(**) Receptionist/Administrative Assistant Ophthalmology
Band 2
Regarding your application please be aware :-
We need your application to be in your FULL NAME as per your ID and any Professional Registration to be able to check these.
As per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold. for the role.
Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Job overview
Are you looking to develop your administrative career within the NHS? We have an exciting opportunity to join our friendly and supportive Ophthalmology Administration Team, working across Mid and South Essex.
The role will be primarily based across Orsett and Southend Hospitals, with occasional travel to Tylers Ride, South Woodham Ferrers and Broomfield Hospital to support service needs.
We are looking for someone with a positive can-do attitude, plenty of enthusiasm and excellent communication skills. You will need good keyboard and basic IT skills, along with a willingness to learn and work flexibly as part of a busy team.
If you are organised, motivated and ready to start or develop your NHS career, we would love to hear from you.
Main duties of the job
Answering telephone and face to face queries.
Booking new and follow up appointment using EPR.
Recording clinic outcomes.
Filing and scanning duties.
Understanding 18-week pathways.
Booking patient transport.
Review all patient demographics when speaking to them, to ensure EPR is up to date.
Ensuring the patients up to date contact numbers, address and GP details are to date.
To ensure all post is sent out in a timely fashion.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.
Person specification
Knowledge and Experience
Essential criteria
- Receptionist experience / Front of house meet and greet
- Knowledge and understanding of medical terminology.
- Experience working with the public
Desirable criteria
- Ophthalmology experience
- NHS experience
Qualifications
Essential criteria
- GCSE English and Maths or equivalent
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Barbara Farrell
- Job title
- Junior Service Manager
- Email address
- [email protected]
- Telephone number
- 0300 443 0002
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