Job summary
- Main area
- Administrative services
- Grade
- band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (24 hour service over 7 days a week)
- Job ref
- 390-WAC-SO-6973
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Souhend Hospital
- Town
- Southend
- Salary
- £25,272 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 16/06/2026 23:59
Employer heading
Ward Clerk - Maternity Unit
band 2
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
The role of our Ward Clerks on Maternity Ward is integral to the smooth running of the wards (antenatal, postnatal and labour ward) based on the principle that our clerical team provide a strong administrative infrastructure to the ward.
The role is a full-time, flexible position at 37.5 hours per week covering a 24 hour period 7 days a week. The successful candidate will be prepared to work flexibly with their colleagues to cover the 24/7service.
The post holder will provide an efficient and effective reception and administrative support service. Required to work as part of a team, have a flexible and professional attitude to work and provide cover across the maternity department, covering the front reception desk, the Antenatal ward, Fetal medicine reception, Postnatal ward and labour ward.
They will be expected to undertake administrative duties as required by the line manager, including tracking patients’ notes, scanning notes, inputting data on Medway, outcoming appointments on Medway. Making baby packs and discharging patients
Main duties of the job
Provide general reception duties including monitoring entry to the ward and ensuring safety procedures are followed
Use of the Medway computer system for various processes, including the updating of patient demographics and hospital activity.
Booking follow up appointments, transferring patients across the unit and making sure appointments are outcomed
Accessing mailboxes to ensure visits are acted upon from other hospital maternity units if required
Scanning and uploading of patients notes and scan
Organising patients notes, and discharge packs
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Are you looking for an exciting role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person specification
Front of House
Essential criteria
- Previous or relevant experience
Desirable criteria
- The ability to deal/ work with the public
Computer experience
Essential criteria
- Previous or relevant experience
- Technical skills, eg, IT systems
Desirable criteria
- The ability to work under pressure
- Worked within the NHS
Values and behaviours
Essential criteria
- The ability to work within a team
- Technical skills, eg, IT systems
- Good communication skills
Desirable criteria
- The ability to work under pressure
- Worked within the NHS
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- hannah Lawrence-Smith
- Job title
- Antenatal ward manager
- Email address
- [email protected]
- Telephone number
- 03004433745
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