Job summary
- Main area
- Urology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 390-SUR-SO-5139
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Southend
- Salary
- £24,937 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 06/07/2025 23:59
Employer heading
Patient Pathway Officer - Cancer
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
We are seeking a highly organized and efficient Urology Administrator to join our dynamic team within our team here at Mid and south Essex Foundation Trust
This role requires strong communication skills, attention to detail, and the ability to handle high-demand situations while ensuring smooth operations within Urology Cancer Pathways.
In this role you will be responsible for the supporting all of the cancer clinics and meeting the capacity demands of the Urology Cancer Division.
And will support the other Divisions within Urology with Various Duties.
Main duties of the job
- Manage and maintain waiting lists in conjunction with the Junior Service Manager in accordance with Trust policy.
- Required to work autonomously, indirectly under the supervision of the Junior Service Manager and Nursing Team, this will include making decisions about the booking of choose and book patients.
- To ensure all clinics are cancelled to coincide with nursing A/L study days/ professional etc.
- Book / cancel outpatient appointments as required.
- Work with junior service manager to reduce wait times for our cancer patients and highlight any bottlenecks within the service which would prevent patients being booked.
- Clear the telephone voice mail daily, and take action as required.
- Ensure correct information has been inputted into the relevant systems.
- Cross cover with Patient Pathway Officers within the Team at times of annual leave, sick leave whilst continuing own duties.
Any other duties within the role of a Patient pathway Officer and within the grade of your post
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
For more details on this varied and rewarding role, please see the attached job description. We look forward to your application!
Person specification
Qualifications
Essential criteria
- GCSE or equivalent in English and Maths
Desirable criteria
- Knowledge of medical terminology
Knowledge
Essential criteria
- Understanding of hospital environment
- Experience in working in an office position previously.
Desirable criteria
- Experience of working in high-pressure environment.
- Experience of working in an Urology department.
Communication Skills
Essential criteria
- Good written communication skills
Other
Essential criteria
- Good understanding of confidentially requirements
Employer certification / accreditation badges
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Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Constance Avey
- Job title
- Service Unit Manager
- Email address
- [email protected]
- Telephone number
- 07587161351
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