Job summary
- Main area
- Administrative and Clerical
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 390-CORP-SO-0496
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Southend-On-Sea
- Salary
- £27,485 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 11/07/2025 23:59
Employer heading
Procurement Support Officer
Band 4
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Mid and South Essex NHS Foundation Trust provides services to the residents of Southend, Basildon and Chelmsford. It was formed in April 2020 by the merger of University Hospital NHS Foundation Trust, Mid Essex Hospital Services NHS Trust, and Basildon & Thurrock University Hospitals NHS Foundation Trust.
The procurement function acts as a centre of excellence for all Procurement & Supply Chain activities across the new group. It manages the provision of goods and services to all departments (clinical and non-clinical) on a daily basis, contracting for the provision with several thousand suppliers. The service performs a strategic business management role, managing £370m of non-pay expenditure in support of its stakeholders across the group.
Main duties of the job
Provide an excellent customer service, through the prompt processing of self-Serve requisitions that require necessary intervention to identify the correct supplier, best value product/service options, correct pricing, product codes, e-Class codes and budget codes or escalate any problems or issues to the line manager promptly.
Ensure customer service professionalism is maintained, through one to one, telephone and written communications methods, in a timely, precise and friendly manner.
Proactively offer advice, guidance and act as point of reference to user departments in all matters associated with the procurement of goods and services, meeting with customers where this is deemed to be beneficial.
Carry out bench marking and sourcing of alternative products using e-business tools currently utilising internet searches, Crown Commercial Services, NHS Supply Chain Catalogues, internal catalogues, Procurement hubs and Multiquote.
Undertake all procurement activities in full accordance with legal (EU legislation, commercial and contract law), environment and sustainability requirements.
To support the MSE Accounts Payable function in the payment of invoices and any queries that are designated to be under your remit.
To support and validate small value purchases via purchase cards and reconciling statements.
For further details, please see main job description attached.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Provide an excellent customer service, through the prompt processing of self-Serve requisitions that require necessary intervention to identify the correct supplier, best value product/service options, correct pricing, product codes, e-Class codes and budget codes or escalate any problems or issues to the line manager promptly.
For full details please see attached job description.
Person specification
Knowledge & Experience
Essential criteria
- High Standard of Education, minimum of 5 GCSE including Maths & English
- IT Literate in Microsoft Applications.
- Time Management & organisation skills applicable to working in a pressurised environment, often with conflicting demands.
Desirable criteria
- Experience in a Procurement or Finance department in NHS or Private Healthcare setting.
Communication Skills
Essential criteria
- Able to explain Procurement requirements to various audiences in a straight forward manor, so all assumptions are clear.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Sonya Coombe
- Job title
- Head of Supply Chain
- Email address
- [email protected]
- Telephone number
- 03004430990
- Additional information
For informal visits or conversations, please contact [email protected]
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