Job summary
- Main area
- Respiratory
- Grade
- Band 3
- Contract
- Permanent
- Hours
- 17 hours per week (Part time)
- Job ref
- 390-DOM-SO-8354
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Southend-on-Sea
- Salary
- £24,937 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 30/12/2025 23:59
Employer heading
Assistant Patient Pathway Coordinator - Respiratory
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
An exciting opportunity has arisen in the the Respiratory service within the Heart & Chest Clinic at Southend Hospital as an Assistant Patient Pathway Coordinator.
You will be dealing directly with members of the public as well as hospital staff and will deal with highly sensitive and confidential patient information.
You will require experience within an administrative role, good knowledge of Microsoft Word packages and excellent organisational skills.
Main duties of the job
In this fast paced role, you'll be responsible for coordinating complex bookings, overseeing mailbox communications, preparing clinics, tracking patients through the Patient Tracking List, processing clinic outcomes and any other administrative tasks for the smooth running of the service.
You'll be part of a supportive team that values collaboration, precision and initiative.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Are you looking for an exciting new role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Person specification
Experience
Essential criteria
- Minimum two years experience in previous administrative role within NHS setting
- Good knowledge of Microsoft Word and Excel
- Knowledge of 18 week referral to treatment
Desirable criteria
- System knowledge for Medway, CED, ICE
- Advanced knowledge of Microsoft Word and Excel with touch typing keyboard skills
Qualifications
Essential criteria
- Minimum 5 GCSE or equivalent experience in similar position for 2 years
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Dawn Cooke
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01702 435555
- Additional information
Joanna Brown
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