Job summary
- Main area
- Administrative Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (5 shifts over 7 days - Monday to Sunday)
- Job ref
- 390-CDO-SO-5877
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Westcliff-On-Sea
- Salary
- £25,760 Per Annum ( Pro rata for part time)
- Salary period
- Yearly
- Closing
- 26/08/2026 23:59
Employer heading
Administrator
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
The Integrated Discharge Team are looking for an Administrator at our Southend site
The role is to provide clerical and administrative support and facilitate the smooth running of processes within the Integrated Discharge Team.
The Integrated Discharge Team support patients with complex healthcare needs, who may require long-term health and social care planning or a short term intervention following a change of condition or acute illness.
We aim to anticipate, co-ordinate and join up health and social care needs for patients at a high risk of unplanned admissions to hospital.
If you are interested in the role and believe you hold the qualities we require, then apply today!
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No VISA sponsorship available for this role
Main duties of the job
For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include
- Compile and update the Discharge tracker throughout the day liaising with all multi-disciplinary teams, to ensure all information within the report is accurate.
- Undertake the full range of clerical and administrative duties which include dealing with the public via the telephone to provide support and advice, dealing with staff from multi agencies to ensure information is shared appropriately with the Information Governance policy .
- To have a comprehensive range of typing and keyboard skills.
- Answer internal telephone enquiries, in a courteous and helpful manner, seeking clarification where appropriate.
- Maintain knowledge and skills by undertaking appropriate training and development to provide a high quality administrative service.
- Maintain confidentiality relating to patients and staff at all times
- Possess effective communication with colleagues and patients.
- Update and disseminate the updated information with the Discharge tracker to all members of the MDT three times a day
- Ensure entries into the computer system are timely and accurate maintaining patient and clinical confidentiality at all times.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Are you looking for an exciting Administrator role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No VISA sponsorship available for this role
Person specification
Experience
Essential criteria
- Previous admin experience
- Strong written communication skills (on application form)
Desirable criteria
- Clerical experience in a hospital setting
Knowledge
Essential criteria
- Computer literate (Excel essential)
Desirable criteria
- Knowledge of hospital systems
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rachel Dearie
- Job title
- Operational Lead IIDT
- Email address
- [email protected]
- Telephone number
- 0300 443 0361
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