Job summary
- Main area
- Domestic Services
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (flexible to meet service needs)
- Job ref
- 390-EFM-SO-0873-A
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Westcliff-on-Sea
- Salary
- £27,485 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 22/02/2026 23:59
Employer heading
Domestic Services Training Manager
Band 4
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Ready to make a real impact?
If you're enthusiastic, passionate about high standards, and want to further raise the bar in NHS cleaning and domestic services, join our dynamic team at Mid and South Essex! Work across Basildon, Broomfield, and Southend hospitals—support staff, empower improvements, and help shape safer care for all.
Bring your energy and drive for excellence—apply now and help us deliver the future of NHS cleanliness together!
Main duties of the job
- To draw up a training plan for Mandatory and Statutory training requirements, personal development, and continuing education for facilities services teams.
- To draw up a Domestic Services training needs analysis process with appropriate delivery methods and post training evaluations.
- To devise and deliver appropriate and regular training activities for Domestic Services staff (temporary staffing and permanent) service-related subjects (technical skills and knowledge, safe and effective use of equipment, personal/soft skills)
- To implement solutions on any training related performance issues.
- To produce all training materials (presentations, hand-outs, sessions plans and course reports)
- To work closely with management, ensure that policies, programmes and processes are developed, implemented, communicated and consistently administered in compliance with organisational objectives and with relevant law/regulations.
- To bespoke training for Supervisors and Managers and support and performance related issues.
- To produce individual training and development plans and opportunities for on-going staff development working in conjunction with service management.
- To deal effectively and consistently with training referrals for Domestic Services staff and provide opportunities for on-going development.
To manage, lead, motivate and develop Training Team members - To continuously seek and support new approaches, practices and processes to improve the efficiency of training services offered.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
For more information on this varied and rewarding role, please see the attached job description.
We look forward to your application.
Unfortunately, we are unable to provide Visa Sponsorship for this role.
Person specification
Qualifications/Knowladge and Experience
Essential criteria
- Specialist knowledge of cleaning, hygiene procedures and practices, underpinned by professional hotel services or business management knowledge to master’s level or qualified by experience/Trained in the National Cleanliness Standards
- Good standard of general education (min 5 GCSE passes at C) NVQ Level 3 or qualified through experience.
- Demonstrable managing training experience within the NHS
- Excellent operational knowledge of the Domestic Services Department
- Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook Experience of working in an administrative setting Computer literate (MS Office)
Desirable criteria
- Trained to British Institute of Cleaning Science (BICSc)
Communication/Personal and People Development
Essential criteria
- Ability to hold 1-2-1s and group briefs with staff
- Able to work and lead groups of people
- Effective oral/written communication and interpersonal and people management.
- Able to provide advice, instruction and training to groups on a range of matters relating to operational requirements pf Facilities Department
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katarzyna Gebska
- Job title
- Head of Domestic Services
- Email address
- [email protected]
- Telephone number
- 07934674985
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