Job overview

To provide an effective, efficient personal assistant and secretarial service to clinical staff. To 
act as first point of contact for communication with consultants and other medical staff. To 
provide support to the multi-disciplinary team members. To liaise with departments across 
the Trust, general practitioners, patients, relatives and visitors, resolving queries as 
appropriate. To undertake office duties as required as part of the multidisciplinary team

Main duties of the job

Prioritise workload and complete within prescribed timescales

· Respond promptly and effectively and appropriately to telephone and personal enquiries

· Deal with all correspondence appropriately

· Accurately and appropriately update and maintain EPR’s as required in line with Local and

Trust Policies.

· Maintain effective communication (verbal/written) with consultants, G.P.’s, patients etc.

· Give guidance and support to new and temporary secretaries when required, acting as a Trainer / Coach / Mentor as appropriate.

Working for our organisation

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.  

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations.  We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.