Job overview

Pharmacy Assistant – ePMA & IT Systems

An exciting opportunity has arisen for an enthusiastic Pharmacy Assistant to join our Pharmacy ePMA and IT Systems Team within Mid and South Essex NHS Foundation Trust.

Working across our three acute hospital sites, you will play a vital role as a first-line support contact for staff using the ePMA system and other pharmacy-related digital systems. Your contribution will help ensure the smooth operation of these critical systems, supporting safe and effective patient care.

This role offers a unique opportunity to be involved in a fast-paced and evolving environment, where major digital projects run alongside essential day-to-day system support. You will join a friendly, high-energy, and forward-thinking team committed to innovation and continuous improvement.

We are looking for a proactive individual with strong communication and problem-solving skills, and a keen interest in digital systems within healthcare. You will be supported in developing your knowledge and skills while contributing to the ongoing success of the service.

If you are motivated, adaptable, and eager to be part of a dynamic team, we would love to hear from you.

Main duties of the job

Typical aspects of the role include:

• Running reports and other administrative tasks
• Answering support calls on a dedicated helpline
• Basic support tasks such as password resets, account building and amendments
• Triaging queries to the project and permanent teams
• Undertaking training on the EPMA system
• Assisting in project work
• Carrying out essential safety checks/tasks on the system
• Some cross-site working requirements

The roles are for a 9 - 5 Monday to Friday service, however some degree of flexibility can be considered; provided this does not affect the service operating hours.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well-being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
 
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.