Job summary
- Main area
- Finance
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 327-25-1002-C
- Employer
- Gloucestershire Health and Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Edward Jenner Court
- Town
- Brockworth
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Closing
- 20/07/2026 23:59
- Interview date
- 27/07/2026
Employer heading
Senior Administration Lead
Band 5
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
An exciting opportunity has arisen for an experienced and highly organised Senior Administration to join our Digital Services team. This role is the ideal next step for an individual with strong administrative expertise, excellent organisational skills, and previous supervisory experience who is looking to play a key role in supporting our delivery of digital services within our Trust.
As our Senior Administration Lead, you will manage a team of 3 providing comprehensive administrative support to the Digital Services Leadership team, ensuring the smooth running of day-to-day operations. You will supervise administrative processes, coordinate team activities and workload, support performance reporting, manage governance and meeting arrangements. You will also be responsible for accurate processing of orders and invoices; maintaining reliable financial records and supporting the monitoring and reporting of digital expenditure, in line with Trust policies and budgetary controls.
Main duties of the job
Operational Supervision
As a supervisor, the role involves overseeing performance management, identifying training and development needs, and fostering a positive and productive team environment.
Financial Administration & Reporting
The post holder will act as the primary administrative lead for ordering and financial reporting, playing a key role in managing procurement processes and supporting financial oversight.
Communication with internal teams and 3rd parties
Liaise with internal teams, suppliers, and external partners to resolve queries. Provide updates in meetings and communicate effectively across multiple channels (email, phone, MS Teams, IT systems).
Working for our organisation
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Detailed job description and main responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Person specification
Experience
Essential criteria
- Previous experience supervising or coordinating the work of administrative staff
- Significant experience in an administrative or business support role
- Experience of processing invoices and maintaining financial records
- Experience organising meetings and producing accurate minutes and action logs
Knowledge
Essential criteria
- Knowledge of IT Support tools, such as incident/service request management
Desirable criteria
- Knowledge or experience of working with Halo ITSM
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Michelle Charles
- Job title
- Deputy Head of IT Operations
- Email address
- [email protected]
- Telephone number
- 0300 421 8317
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