Job summary
- Main area
- Breast Surgery
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (Thursday and Friday working days required)
- Job ref
- 318-25-T0489
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Thirlestaine Breast Centre
- Town
- Cheltenham
- Salary
- £24,625 - £25,674 (pro rata if part time)
- Salary period
- Yearly
- Closing
- 21/07/2025 23:59
- Interview date
- 30/07/2025
Employer heading

Medical Secretary- Breast Surgery, Band 3
Band 3
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
Medical Secretary- Breast Surgery, Band 3 (15 hours a week)
The Breast Surgery Team at Thirlestaine Breast Centre are looking to welcome a motivated, organised, and efficient secretary into the Breast Surgery Team. You will be will be working closely with consultants and management to deliver surgical care for patient. We are a friendly team who are passionate about working collaboratively to deliver excellent patient care. While previous medical secretary experience is desirable, however not essential as upon joining the team, full training will be given.
We actively support career progression, have a generous annual leave policy, and value our team members’ health and wellbeing by supporting flexible working where possible.
If you have any questions or would like to arrange pre-application visits to the Department you can contact the Lead Co-Ordinator, Kristine Peelo on 0300 422 3787 / [email protected].
Additional working pattern details: Thursday and Friday working days required
The proposed interview date is: 30th July
Main duties of the job
Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include:
Transcription - Typing correspondence.
Outcomes, Results and Clinics - Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients.
Booking in patients for surgery, alongside the utilisation of theatre lists.
Providing a comprehensive secretarial support to the consultant.
Regularly informing the Lead Co-Ordinator about progress and flagging up as a matter of urgency any issues.
Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc.
Working for our organisation
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.
As well a generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed job description and main responsibilities
For more information on the job description and the main responsibilities of this vacancy then please see the attached job description for more information
Person specification
Qualifications
Essential criteria
- Educated to GCSE level minimum Grade C in Maths and English
- Experience of Microsoft Office, including Outlook, Word, Excel and Powerpoint
Desirable criteria
- Medical Secretary Diploma or equivalent experience
- Experience of typing letters including medical terminology
Knowledge
Essential criteria
- Clear communication with excellent writing, data entry and telephone communication skills. Capable of constructing and delivering clear information / instruction to a wide range of people
- Problem solving skills and ability to respond to sudden unexpected demands
- Knowledge or an ability to understand clinical pathways in relation to RTT
Desirable criteria
- Knowledge of NHS Systems
Experience
Essential criteria
- Proven administrative experience, including initiating and maintaining office systems
- Experience of handling telephone enquiries
- Experience of planning and organizing administrative tasks
- Experience of managing own workload
Personal Attributes
Essential criteria
- Ability to work effectively as part of a team and able to work autonomously, working to tight deadlines
- Excellent attention to detail with ability to input data accurately
- Flexible approach to role, commitment and ability to learn new skills
- Empathy and compassion to relate sensitive and confidential information to relatives and patient
Documents to download
Further details / informal visits contact
- Name
- Kristine Peelo
- Job title
- Lead Coordinator- Breast Surgery
- Email address
- [email protected]
- Telephone number
- 0300 422 3787
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