Job overview

If you are looking for a change and want to use your skills in a rewarding role Gloucestershire Health and Care NHS Foundation Trust (GHC) are looking for colleagues to join our hardworking, friendly and fun Child & Adolescent Mental Health (CAMHS) team

We enjoy what we do and count ourselves lucky to be making a positive difference to the mental health of our local young people, now more than ever, and are looking for 2 colleagues with the same mind set. 

Our preferred candidates will have an administrative background, with a great eye for detail and experience of using all Microsoft Office packages. The right colleagues will need to have excellent organisational, time management and communication skills, with experience of speaking to people at all levels of an organisation.

Experience of working within a fast paced, process driven environment would be beneficial, but equally, if you think you have the right skill set and are motivated, we are happy to train and support the right colleagues to become a part of this unique Team.

The Service is in high demand and we are looking for colleagues who want some variety in their work, some responsibility, quick action and thrive on accuracy. 

You will be part of a friendly, supportive team, managing your own workload, in order to support the delivery of the service

Main duties of the job

The Administrator will work as part of a multi-disciplinary team (MDT) supporting the effective administration of the young person’s pathway through the service from referral to treatment. This will help to provide an efficient, comprehensive clerical and administration service

To understand the referral to treatment pathways. 

To be able to take appropriate actions where pathways are incomplete to ensure that children and young people receive the treatment and interventions necessary

To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales

To be able to plan and have responsibility for own work by developing an understanding the flow of work/priorities through the service

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

 This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.