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Job summary

Main area
Clinical Systems
Grade
NHS AfC: Band 4
Contract
Fixed term: 12 months
Hours
Full time - 37.5 hours per week
Job ref
327-24-232-C
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Edward Jenner Court
Town
Gloucester
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
22/05/2024 23:59

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Clinical Systems 2nd Line Support & Systems Admin Officer – Band 4

NHS AfC: Band 4

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Job overview

**1 x Fixed Term contract/secondment opportunity for up to 12 months**

*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

 

 

Are YOU looking for an exciting opportunity where you will support colleagues across our organisation to use clinical systems, to help optimise their time and deliver excellent care because WE are looking for an enthusiastic and proactive person to join our Clinical Systems Team.  A keen learner who has excellent attention to detail would be suited to this exciting and very varied role.

Please complete the application in FULL and let us know why you are applying for the role and how you believe your current skills will suit what is required from the role.

The successful candidate will need to quickly develop a sound expertise of our Clinical Systems - RiO, SystmOne, IAPTus, SOEL and Lillie - in order to provide robust 2nd Line support to clinical system colleagues.  Also undertaking routine clinical system administration tasks and configuration tasks will also be a significant part of this role.

Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Government’s Visa's & Immigration's requirements for a Skilled Worker Visa. 

1x Fixed term contract for 12 months

1x Permanent contract

Main duties of the job

The role will also support the wider Clinical Systems Team across the areas of Change and Development, RA and Training by undertaking clearly defined tasks, so excellent time management skills and the ability to multi-task are essential.

The Clinical Systems Team is in a privileged position in being able to effect positive change across the Trust. We aim to support staff to perform their roles more effectively and ultimately improve patient care through use of the Trust’s Clinical Systems. We pride ourselves on our positive, friendly and responsive service and the successful candidate will help us in providing an excellent service both within the Team and Trust-wide.

If you have a keen interest in Clinical Systems and would enjoy working as part of a team in a busy and varied role, we would welcome your application..

Working for our organisation

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Detailed job description and main responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.  Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care.  So we want to know What Matters to You and that you will share our values and join us on this very important journey.


The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person specification

Qualifications

Essential criteria
  • Qualified to NVQ level 4/5, Higher National Certificate or equivalent professional qualification or working experience to the required level
  • Evidence of continued professional development

Experience

Essential criteria
  • Demonstrable IT skills including intermediate competence in common Microsoft applications
  • Experience of working across professional boundaries

Knowledge

Essential criteria
  • Provide support and be part of a team through significant programmes of change

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jane Morgan
Job title
Clinical Systems Admin and 2nd Line Support Lead
Email address
[email protected]
Telephone number
0300 421 7057
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