Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Community Support Worker
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (may require occasional evening work)
Job ref
327-25-202-B
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Rikenel
Town
Gloucester
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
15/06/2025 23:59

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Community Support Worker

Band 3

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

 

Job overview

GRIP (Gloucestershire Recovery in Psychosis) is a county-wide Early Intervention in Psychosis team, that provides care to people experiencing their First Episode of Psychosis. The aim of the team is to work in line with the principles of Early Intervention to deliver specialist care that reflects the principles of recovery and social inclusion.

The team works intensively over a period of up to three years with clients, their families and the wider community to provide the best possible outcomes for people experiencing psychosis and to mitigate the long-term effects of serious mental illness. We are a dynamic, expanding multi-disciplinary team with a strong focus on patient-centred care and promoting hope/collaborative working.

We are pleased to be able to offer a full-time Band 3 post for a community support worker. 

The ideal candidate will show a keen interest in Early Intervention in Psychosis values – taking a flexible, compassionate and person-centred approach to working with people at a difficult stage in their lives, and promoting hope for the patient and their family. 

Main duties of the job

As a community support worker you will be actively involved in supporting patients to rebuild their lives after an episode of illness. You will be involved in supporting them to rebuild their confidence, develop roles and routine, and engage in activities of interest. Social inclusion is a big part of the role - working with patients to get them involved in both GRIP and community activities, and liaising with other organisations about activities and opportunities available. Community support workers are crucial in setting up and running our groups, allowing patients time to develop new skills and meet other people who have been through similar experiences. Our community support workers also take a lead role in organising physical health monitoring, including the running of our clinics.

There are lots of opportunities for further training, contributing to care planning and MDT meetings, and developing our service. 

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

 This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Please see attached JD & PS for detailed information. 

For further information or to arrange an informal visit, please contact Jess Partridge (Team Manager) on 0300 421 4884 or by emailing [email protected] 

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 or equivalent level of competency based training in a relevant health or social care area
Desirable criteria
  • European Computer Driving Licence (ECDL)

Length and/or nature of experience

Essential criteria
  • Knowledge and understanding of Risk Assessment and management obtained through formal training course i.e. in house training
  • Knowledge and understanding of the Care Programme Approach (CPA) obtained through attendance at in house training
  • Experience in the assessment of service users
Desirable criteria
  • Some experience of working in a learning disability, mental health or social care setting
  • Experience of lone working and decision making
  • Experience of providing social and recreational activities

Professional/Managerial/Specialist Knowledge

Essential criteria
  • Awareness of issues surrounding diversity and anti-discriminatory practice
  • Ability to work un-supervised for periods of up to 4 hours
  • Understanding of how mental illness has an impact on motivation, social skills and activities of daily living
  • Demonstrate adherence to the Trusts policies and prescribed nursing care plans
Desirable criteria
  • Understanding of the basic principles of Infection Control

Personal skills, abilities and attributes

Essential criteria
  • Good organisational skills
  • Ability to manage time and plan / prioritise work efficiently and effectively
  • Good communication skills both written and verbal
  • Ability to show empathy and deal in a sensitive and tactful way when communicating with clients
  • Ability to use own initiative
  • High degree of confidentiality and integrity
  • Ability to undertake all statutory and mandatory training including Breakaway (subject to Occupational Health clearance)

Other requirements

Essential criteria
  • Ability to travel independently and efficiently across the County
  • Basic computer skills i.e. Ms Word, Ms Excel, Ms Outlook
  • Able to attend and participate in all mandatory and statutory training events

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jess Partridge
Job title
Team Manager
Email address
[email protected]
Telephone number
0300 421 4884
Apply online nowAlert me to similar vacancies