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Job summary

Main area
Learning Disabilities
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
327-25-1015
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Pullman Place
Town
Gloucester
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
30/12/2025 23:59

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Community Healthcare Support Worker

Band 3

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

 

Job overview

   

The Band 3 Community Health Care Worker is required to have broad range of experience . When working with People living with a learning disability; Ensuring reasonable adjustment within the General health care setting both in the community and inpatient areas.

Main duties of the job

Work as a member of the multi professional team providing clinical care to patients as delegated by the Registered Nurse and Registered Nurse Associate.
 Ensure a high standard of patient centred care.
 Promote self- management of health needs and adopt a positive risk-based care approach.
Complete relevant forms of care, under the direction of a Registered Clinicians. 

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Clinical: 
  Under the supervision of the Registered clinicians; Community Health care assistants will support the implementation of care plans and provide information for assessments.
 Support patients with all elements of the nursing process and be able to assist the Registered clinicians in the on-going assessment, planning, management and evaluation of care.
Perform and record clinical observations.
Undertake clinical tasks appropriate to competence and setting, for example;
venepuncture, ECGs and feedback findings to the Registered clinicians
Accurately record nutritional and fluid intake.
Ensure the privacy, dignity and safety of patient is maintained at all times.
To plan and organise one’s own activity, prioritising workload appropriately in order to make the best use of time and feeding back to the team as appropriate.
To input all activity with the service users onto Clinical Systems or equivalent data in order to enable the collection of accurate statistics, as required by the Trust. 
 Recognise issues relating to safeguarding vulnerable children and adults to report any problems or raise concerns to the appropriate registered care professionals.
 Assist in the implementation of appropriate action to meet the specific physical, emotional, psychological, social cultural and spiritual needs of patients and their carers.
 Demonstrate an understanding of caring for patients with particular conditions for example mental illness, learning disabilities and autism.
Under the direction or discussion with Registered Clinicians signpost patients to services which may be of benefit to their wellbeing, promoting independence and capability with their own network and community.
 Under the direction or discussion with the Registered Clinicians signpost patients to services which may benefit of their wellbeing, promoting community connections and make the best use of local asset.
Professional:
 Demonstrate the ability to recognise changing priorities seeking advice and guidance from the Registered clinicians.
 Demonstrate understanding of all elements of the nursing process and be able to assist the Registered clinicians to gather information in relation to on-going assessment, planning, management and evaluation of care. 
 Report back and share information with Registered clinicians on the condition, behaviour, activity and responses of patient, ensuring any immediate action to maintain the safety of the patient is in place.
 Assess the environmental risks before providing and implementing care within community settings.
 Demonstrate good understanding of the principles of consent.
Demonstrate good understanding of the Mental Capacity Act / Mental health Act, Deprivation of Liberties and apply Best Interest principles to everyday practice.

Leadership: 
Demonstrate skills in relation to coaching/teaching patients/carers and other staff.
Under supervision of the Registered clinician assist with the development, implementation and monitoring of clinical standards and outcomes.
 Develop a working knowledge of other providers’ resources and referral systems to ensure patients’ needs are met, within parameters of practice. 
 Communicate with patients, carers, professional colleagues and the voluntary and charitable sector to ensure seamless care is achieved. Ensure documentation and records are maintained in accordance with Trust policy.

This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas 

Person specification

Essential

Essential criteria
  • PARRI
Desirable criteria
  • Phlebotomy

Essential

Essential criteria
  • Experience in Learning Disability Services
Desirable criteria
  • Care Certificate

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Aynslie Evans
Job title
Clinical Team Manager
Email address
[email protected]
Telephone number
0300 421 3171
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