Job overview

If you like being at the centre of a busy, high impact team, this is the role for you.

Our Legal Services Team supports the Trust with inquests, claims and a wide range of sensitive legal matters and we need an organised, 
calm and confident Legal Services Assistant to help keep everything moving safely, smoothly and on time.

This is a brilliant opportunity to join a fast-paced Legal Services Team where your work genuinely makes a difference. 

From supporting claims and inquests to coordinating essential legal communications, you will be a key part of how the Trust responds professionally, learns from events, and protects patients, staff and our organisation.  

Main duties of the job

To provide senior administrative and ad-hoc personal assistance support in the day to day management of all legal cases on the caseload. The post holder, under supervision, will:

•    Log and process cases from inception to conclusion
•    Liaise with relevant internal and external key stakeholders
•    Collate and distribute relevant information and documentation
•    Request and proof-read witness statements
•    Draft documents and correspondence
•    Record information and maintain robust electronic records, ensuring that all information and documentation is maintained to a high standard

It is essential that the post holder is able to exercise initiative suitable to the role in respect of any legal case. The post holder will support the team’s inputting of data and quality reporting and monitoring of related data within ActionStep, and undertake general office duties.

The post holder will also provide a range of personal assistant duties to the management within the team on an as required basis. Whilst the role is supervised, the post holder is expected to work autonomously, prioritising work and ensuring deadlines and agreed time frames are met.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

 This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.